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My takeaways from the CHIME Fall CIO Forum

December 21, 2017

Recently, I had the opportunity to attend the CHIME Fall CIO Forum where healthcare CIOs and IT executives gathered to collaborate, exchange best practices, address professional development needs and strengthen partnerships. I found that the major themes all tie back to the question: “How can we leverage technology to make the best organizational decisions that will translate to excellent patient care?” Here are some topics that stood out to me as we discussed innovation that is transforming healthcare:

  1. Shift in focus from clinical (EHR) to non-clinical (ERP) systems: Many healthcare organizations are refocusing from EHR to ERP systems while adopting a single vendor strategy. Several customers I work with have 600 to 1,000 applications in their environment, which has increased costs and created many management challenges. In my previous blog, I discussed how many organizations are moving toward a single vendor strategy for business systems to create efficiencies and achieve more with fewer resources.
  2. System optimization: With increased financial pressures, healthcare organizations need to increase their operational efficiencies, reduce costs, and focus on simplifying workflow. Many ERP system processes mimic paper or manual processes that date back several years. There’s a concerted effort to leverage healthcare best practices and optimize system configuration and usage.
  3. Data-driven decision making: Healthcare organizations need to make decisions in a timely manner and when data comes from multiple systems, slight variations can create doubt in the integrity of the information being collected and analyzed. Organizations need to have a single source of truth to make the best operational and financial decisions, and again, consolidated systems help boost confidence in making decisions more rapidly and with a higher degree of confidence.
  4. Cloud-driven digital transformation: This is clearly a hot topic in healthcare IT. Migrating to the cloud is the first step in digital transformation. The cloud helps reduce security concerns and improves disaster recovery too. The cloud enables organizations to focus on providing healthcare and begin digital transformation instead of maintaining and updating systems and applications.

Based on my findings from CHIME this year, I believe now is the time to transition your organization from transactional vendor agreements to more partnership oriented relationships to not only consolidate resources, but optimize what you have. Hear what one of our customers has to say about the value of partnership in this video. To learn why Infor Healthcare should be your vendor partner, visit our website.

Were you able to attend CHIME? If so, what were your takeaways?

- Tim Brown, Chief Business Information Officer
  • Healthcare
  • EMEA
  • North America
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