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Say “no” to silos in healthcare

November 15, 2016

Steve Fanning, Vice President of Healthcare Strategy

In healthcare, you have two huge IT investments. The first is your Electronic Health Record (EHR) system, which holds your most valuable mission-critical patient care data. Your second biggest revenue commitment is your organization’s Enterprise Resource Planning (ERP) system, which manages the business of healthcare—finance, supplies, talent—and that keeps your operations running and doors open.

Yet, despite the big financial outlay for both EHR and ERP, many organizations’ two systems stand as dual silos with a gaping space in between—a space that leaves too much room for inefficiencies and compromised care quality. This is the first in a series of three blogs about healthcare’s silos and how to create more synergies between clinical and operational systems, workflows, and HCM systems.

But there is a solution that closes gaps and connects hundreds of business and clinical applications to optimize revenue, enable staff productivity (and satisfaction) and most critically, optimize patient care and experience.

Infor’s Clinical Bridge, powered by the Infor Cloverleaf Integration Engine, does what it says. It rapidly connects your clinical and business systems to create a bridge that enables a free-flow of data among systems and departments. It is analytics-enabled, providing insights into all cross-system data needed to make supported and successful decisions.

Here’s a snapshot of just a few ways Infor Clinical Bridge works in integrating your EHR and ERP systems to achieve true interoperability and solve some of healthcare’s most common challenges.

Captures and automates supply demand. Let me offer an example. Each physician has his or her own surgery preference items, or “recipe,” of supplies they use to deliver patient care. Key supply information is needed for testing and implementing modules of an EHR, and up-to-date information is critical for UDI and cost reporting. Infor Clinical Bridge frees up your nurses to spend more time providing patient care, as it eliminates manual processes, like ordering surgical supplies, by enabling automatic replenishment and utilization updates from the EHR.

Streamlines patient billing: If patients are owed a refund at the conclusion of the revenue cycle process, checks are automatically issued via accounts payable. Patient billing is given an automatic status update, which is important in providing accurate and timely answers to patient billing questions.

Eliminates batched processes. Real-time architecture and monitoring come into play here, even for processes currently not needing real-time updates. You can build up-to-the-minute capable integration between the EHR and ERP to enable clear visibility to activity between systems, optimizing otherwise batched processes.

Realizing those efficiencies is made easy. Time-to-enablement is short, and once running, you’ll have a best-practice interface design across every process.

Those are just some of the more common, cross-industry issues solved with Infor Clinical Bridge and you can delve deeper here. Do you see how and where it can help you fill your most important informational and operational gaps? How do you bridge the gap between clinical and business systems in your organization? Feel free to share your thoughts here.

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