To the cloud!

March 11, 2020

By Melissa Amell and Anthony Hare

This is the second in a series of blogs where we will discuss the different areas of discovery preceding the evaluation and final selection of new technology. We will consider how healthcare organizations must understand their current state, plan for the future, understand returns—whether through improved optimization, productivity and efficiency, or cost reduction—and how any change requires a shift in an organization’s culture.

Developing a vision and plan for the future. Why using a cloud-based solution is critical.

Whether organizations are looking for a new partner or moving to the cloud with an existing one, there is a critical body of work that is always overlooked before selection, design, and implementation.

In the first blog of this series, we discussed how taking the time to understand your current state will help you establish a technical and operational foundation for growth and efficiency. Here in part two, we will discuss developing a vision for the future, which includes moving to the cloud, thereby enabling your organization to benefit and compete in today’s ever-changing and challenging healthcare environment.

Once you understand your current state, and have uncovered what’s working and what’s not, you can develop your vision. As you do so, consider these questions:

  • What do you want the future to be?
  • How do you want to work?
  • How do you want your process to flow seamlessly?
  • How will you treat patients and improve the quality of care?

At Infor, we believe that moving to the cloud, enables you to achieve your vision.

It will require commitment, communication, and a well thought out plan, above all. Everyone in the organization must be able to understand, follow, and adhere to this plan.

A key component of the plan is to learn from your current state analysis and use that information to put together a roadmap. This roadmap will help you understand what processes and procedures must be standardized and streamlined in your ideal future state.

Your vision and plan should allow for the ever-changing and marginalized healthcare landscape.

The pressures of reduced margins, an aging workforce, industry disruptors, data consolidation, regulations, and normalization challenges continue to be reoccurring themes in most healthcare organizations. Moving to the cloud will help manage a number of these issues. Also, costs are growing at a faster rate than revenues, and margins are being squeezed. Two areas with the highest cost in healthcare—Salaries and Supply Expense—can be managed more proficiently and proactivity utilizing cloud technologies.

The demand for clinical and healthcare-support professionals is projected to increase with the aging workforce, likely creating labor shortages that will drive up wages and lead to the increased use of contract workers and staffing agencies. Labor costs are significantly impacted by high levels of turnover and increased agency costs to fill short term vacancies.

Workforce Management cloud technology can be leveraged to track how you are using your labor. Allowing you to adjust volume and patient acuity, ensuring your caregivers are working at the top of their licensure. This is the time to look at your retention strategies and to measure their effectiveness. The shift to cloud technology increases retention rates by utilizing predictive analytics and artificial intelligence to identify a workforce that aligns with the organization's culture and the jobs the employees are being hired to perform.

In the area of supply chain, product data is more easily accessible in the cloud, and the functionality that exists allows you to manage business processes differently than in the past in an on-premise environment. For example, within the software, you can move away from the traditional big data-intensive item masters to storing only inventory, par and consignment items in item master proper and everything else in the contract management system with the ability to send data to the EMR from both areas within the application. Think of the massive implant contracts that make up a significant part of your overall supply expense. Contracts that have tens of thousands of items can be proactively managed and maintained within contract management and sent over to the EMR with accurate current pricing for charting and billing.

In summary, once organizations understand their current state and develop a vision and plan for the future, they will be able to start to identify and quantify the true positive monetary and sustainability impact that it will have on their healthcare organization.

– Melissa Amell, Director, Healthcare Strategy Supply Chain
– Anthony Hare, Director, Healthcare Strategy Financials

Filed Under
  • Healthcare
  • Healthcare
  • CloudSuite Healthcare
  • Cloverleaf Integration Suite for clinical interoperability
  • Infor SCM
  • Infor Workforce Management
  • Worldwide
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