A new unified environment for reservations and revenue management has been established for Best Western International.
The new environment provides an interface between Infor Hospitality Management Solution (HMS) and Best Western's central reservation system (CRS), now available to more than 4,000 properties across more than 100 countries and territories. This connectivity delivers real-time visibility into critical hotel information, including room rates and inventory, helping hoteliers to make better-informed decisions and maximize revenue potential.
Three properties in France have deployed Infor HMS in a cloud environment, including the Best Western Hotel Le Galice, Best Western Hotel Balmoral and Best Western Plus Karitza. Other Best Western hotels across North America and Europe are set to begin implementation later this year.
"Infor and Best Western have a single goal in mind, and that is helping Best Western properties to work better, faster, and deliver a more personalized experience to guests," said Stewart Applbaum, Infor Hospitality senior vice president and general manager. "Through our collaboration, we will help numerous Best Western hoteliers drive brand loyalty and achieve measurable bottom-line results with the industry-specific capabilities of Infor HMS."
Available in a cloud environment or on-premise, Infor HMS provides essential tools to manage both front and back-office operations, allowing hoteliers to help run all areas of the business using a single system. Equipped with Infor's consumer-grade user interface, mobile capabilities, and the social collaboration functionality of Infor Ming.le™, Infor HMS is designed to enable hoteliers of all sizes to enhance communication and align daily operations with strategic goals to improve both revenue and guest services.