"It was refreshing to see a young management team who has creativity and energy. They don't hold back on creativity or on building a company and brand. Listening to them truly was inspiring, writes ChainLink Research analyst Ann Grackin after attending the Infor Innovation Summit in New York.
In an article headlined "Infor Strategy, in Short," Grackin continues: "If Infor maintains their momentum, there will be a new generation of technology again, which can take Infor into that edgy innovation zone that ultimately moves markets in new directions."
Here are excerpts:
"Infor is going for the big ideas-not just another new screen or report! Their concept is to think about how people interact and behave. The Chief Creative Officer, Marc Scibelli, has a very different team than you will see in any other software firm. His team comes from the ad industry and as Mark said, that industry is all about "engaging people who don't want to be engaged." So they are applying what they learned to the B2B community."
Micro-verticals: "Arguably, Infor is in the prime location for micro-verticals due to the many acquisitions. But they have gone further, purposefully pursuing the unique attributes of their customers. Says [Infor CEO] Charles Phillips, "We have open ears to these needs. However, we don't encourage customization; we want it all in the product."
Cloud: "Late to announce, but clearly catching up-and probably surpassing-many other traditional enterprise solutions provider firms, Infor has moved much of their portfolio to the cloud, offering both multi- and single-tenant applications."
Migration: "UpgradeX is the service offering to encourage customers on old platforms such as Baan, SSA, ASK, etc. to move onto Infor 10x in the cloud. This looks like a good deal for the customer (and Infor). A fixed price service for conversion is offered. So for the service charge, of say $50k, plus the annual subscription fee, end-users find themselves with all the new technology, including ION and Infor Ming.le TM, at an overall significantly lower total cost of ownership (TCO)."
Social: "Ming.le is Infor's social platform. … This is a truly unique offering in the market. … The Ming.le platform acts as a portal into the windows of applications, enabling dialogue about data or transactions within a social context.
"One of Infor's customers, Mingledorff's, Inc. (a huge coincidence it appears), demonstrates some pragmatic-and revenue generating-use cases for Ming.le. Mingledorff's is a wholesale distributor that sells heating and air conditioning equipment. Using the Ming.le platform, customers can see the catalogues, and ask questions about products and get technical advice before they buy."
— Ann Grackin, analyst, ChainLink Research, "Infor Strategy, in Short," April 22, 2014