"In healthcare, turnovers and vacancies really hurt you from a patient experience perspective. Our best nurses are the ones who have been around a long time. … With PeopleAnswers, we've seen a really nice reduction in our vacancy rate."
In a video interview, Angie Mannino, SVP of Human Resources at Inova Health System in Virginia, discusses the importance of using Infor PeopleAnswers Talent Science to help hire the right nurses for the right positions to maximize patient satisfaction.
"We assess our employees on their caregiving skills; it's their softer side. It's really easy to evaluate somebody clinically. … I know what types of degrees they have. I know what types of experiences they've had. What I can't tell is whether this is somebody who can be compassionate, and care about a patient, and own the patient experience, and anticipate their needs—really have concern, and be an advocate for that patient. PeopleAnswers helps me get to that."
"We also use PeopleAnswers for transfers in nursing to different modalities. … So we've had a much higher success rate with our transfers."
Learn more about Infor PeopleAnswers Talent Science for Healthcare.