Infor has been named a winner on the 2016 CRM Watchlist of top customer relationship management vendors.
CRM analyst and commentator Paul Greenberg announced his annual list of companies to watch on his ZDNet blog.
This year, 131 companies competed, and Infor is one of the winners. Greenberg describes the winners as "a formidable presence in the market … a company that has a great value, not just to the customers, but also to the market … a company that has a sustainable impact on the actual direction that your market takes, and thus, for a company considering the purchase of products or services, a more than viable candidate for being the top choice in their arsenal."
Greeenberg calls the Watchlist an impact award — meaning he expects Infor to have a big impact on CRM this year.
"To have an impact," he writes, "the company has to be pretty much a complete company who has been doing this long enough to have established a rhythm that leads to impact. The company has to be well rounded - it has financial stability, solid management, excellent products and services, culture, and a strong partner ecosystem to help sustain its efforts. It has to have a clear vision and mission and also clear-cut strategies to get external forces — customers, analysts, journalists, prospects, etc. — engaged."
"We are pleased to be recognized once again on the annual CRM Watchlist. Being named on coveted lists like this further validates our commitment to providing organizations with a suite of products to help deliver superior customer experiences and increase brand loyalty," said Jason Rushforth, general manager, Infor Customer Experience Solutions.
Find out more on the ZDNet blog.