Robust new rental and upsell functionality, stronger compliance tools, and a new intuitive interface pack the latest release of Infor Service Management.
Infor Service Management 5.0 is the latest generation of Infor's leading service management application. It helps companies improve visibility, boost management performance, increase revenue, and provide aftermarket services more proactively.
Version 5.0 offers users easier contract creation and cloning, the ability to highlight configurable rental rates, robust search functionality, a new rental counter desk, and a new intuitive interface. And in response to customer demands, enhancements have also been made to support US Food and Drug Administration (FDA) compliance.
"Equipment service providers are evolving rapidly with traditional dealers expanding into rental and delivering new value-added services," said Andrew Kinder, Infor senior director of industry strategy. "Our latest 5.0 release focuses on the ability of companies to take advantage of new sales opportunities such as rental and upsell, and to provide stronger compliance. This update to Infor Service Management further underscores our commitment to the rental market and enhances the overall user experience for our customers."