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From Products to Services: Service Excellence as a Strategy to Combat Market Uncertainty

IDC Whitepaper: Service Excellence as a Strategy to Combat Market Uncertainty
Read this whitepaper sponsored by Infor to learn:

  • The number one barrier to achieving service excellence
  • Why service as a percentage of overall revenue is large and expected to grow
  • The top benefits of a service oriented strategy

Hear Simon Ellis, Practice Director for IDC Manufacturing Insights explain why you should download this whitepaper.  Click here

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