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Case Study

Gruppo Coin

Gruppo Coin, a leading Italian fashion retailer, previously used spreadsheets and emails to communicate requests and issues to their 20 external maintenance providers. It was impossible to effectively monitor requests and services provided, measure compliance with service level agreements, or track actual costs and overall efficiency. With Infor EAM, individual store managers can view the status of all of their store assets and scheduled maintenance, and Gruppo Coin can effectively monitor and control costs and materials.

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