Modernizing public sector workforce in the digital era

A modern and adaptable public sector workforce strategy is crucial for overcoming challenges posed by a diverse workforce, budget constraints, and changing citizen expectations, ensuring the delivery of exceptional public service to the community.

Underscoring the significance of technology-driven innovation, governments in at least 50 countries have developed or are developing AI strategies for the public sector.*

By harnessing the power of AI and modern cloud-based workforce management solutions, governments can revolutionize their service delivery.

In this white paper, discover how effective workforce management can drive public sector service excellence through:

• Machinelearning demand forecasting
• Auto AssignmentEngine and scheduling control
• Mobile toolsand cloud-based platforms

*“Artificial Intelligence in the Public Sector,” The World Bank, 2020.

Download our latest white paper to learn how to build an innovative, citizen-centric public sector organization.