Lambton County Library achieved a 250% increase in patron self-service.

Lambton needed to increase services without an increased load on staff.

The mobile app offers our patrons more flexibility to access our library’s collection on their own device.

Brian Bowley, Technical Services Supervisor, Cultural Services Division, Lambton County Library

Impact

  • 125,000

    people served by the library

  • 21

    of 26 branches had users of the app within the first two months

  • 400%

    increase in app usage from the first to the second month

Digitizing for the future

Lambton County Library’s system is ready for tomorrow.

125K

patrons served

80%

of branches had app users within 2 months

400%

higher app usage in second month

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