State and local government

State and local government

Increase efficiency. Manage assets and infrastructure. Improve citizen service.

Built to support your employees, citizens, and infrastructure

State and local governments are tasked with providing for the needs of citizens, maintaining critical infrastructure and assets, and providing constituent services of all types. As the mission of government grows and evolves, so must its approach to delivering support.

From the demands of providing police and fire protection, to road and highway maintenance, to issuing licenses, permits, and bills, it's up to state, county, and municipal governments to conduct business with citizens. Infor Public Sector addresses the changing needs of government with flexible, scalable industry-focused solutions proven at more than 1,200 state and local governments worldwide. Serving 9 of the top 10 US cities and 18 of the largest 20 US states, Infor is a partner that understands how to address the needs of government organizations.

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Solutions to support your mission

Infor is committed to state and local government. Our solutions are built to enhance citizen service, create smarter cities, and improve employee collaboration across your department or agency.

Cloud Flexibility
Cloud flexibility for your government

Backed by the power of Amazon Web Services' cloud infrastructure, Infor CloudSuite Public Sector gives customers a secure, efficient, and flexible way to deploy their software platforms. And by leveraging our micro-vertical software suites, Infor State and Local Government partners are empowered to design and build their own applications that can address even the most specific industry issues.

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Better User Experience for Employees and Citizens
Better user experience for employees and citizens

With the help of Infor’s internal creative development group Hook & Loop, Infor is turning industry software into a beautiful, meaningful experience. Part product R&D, part creative lab, Hook & Loop’s members have created bestselling iOS apps, visual effects for Hollywood films, ecommerce sites for fashion powerhouses, comic books, novels, and more—and are combining their talents with extensive user research to redefine enterprise UX.

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Unmatched Integration for Improved Decision Making
Unmatched integration for improved decision making

Enable business processes across disparate systems in your department or agency with Infor ION, our flexible integration platform. ION supports easy integration with all applications, from your financial management system to niche solutions like parking enforcement. The social and mobile tools available with Infor ION let you provide timely access to the information your team needs to drive productivity for your state or community. Infor Cloverleaf is a recognized world leader in healthcare integration and information exchange across disparate clinical, financial, and operational information systems. Cloverleaf links first responders with health providers to allow for enhanced citizen service.

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Customer stories

More than 4000 public sector customers trust Infor solutions to drive efficiency, improve service delivery, and optimize scarce resources.

Ellsinore Valley Municipal Water District

Elsinore Valley Municipal Water District

A growing municipal water district increases water main connections by 66% with no increase in staff and supports collaboration through adoption of Infor Ming.le®™.


City of Greensboro

City of Greensboro

City of Greensboro goes paperless and dramatically improves work management processes with mobile EAM solutions from Infor.

City of San Jose

City of San Jose

City of San Jose improves processes, data and visibility with Infor EAM.

Commonwealth of Pennsylvania

Commonwealth of Pennsylvania

Commonwealth of PA improves services and reduces cost with Infor HR Service Delivery.

Meet Infor CloudSuite Public Sector


Infor CloudSuite Public Sector is designed to address public sector needs for organizations ranging from federal agencies, to state and local governments, to colleges and universities. Your agency, department, or campus will benefit from powerful, proven capabilities in budgeting, finance, procurement, public safety, asset management, human resources, payroll, governance risk and compliance, and community development and regulations.

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Additional software solutions for municipalities and state and local governments

Better control the costs of your infrastructure and extend the working life of facilities, plants, and equipment. You'll get more value from your facilities through better preventative maintenance and reduced energy usage, which will help keep costs down over the long term. With Infor EAM's unique Open CAD capability, you'll be able to schedule resource use more effectively, allowing you to easily track, assign, and account for the use of buildings and equipment.

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State and local governments face tough challenges when it comes to attracting, retaining, developing, and engaging talent. Infor’s core HR, payroll, talent management, workforce management and talent science solutions can help you build the next generation of government workers. 

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Strengthen financial discipline of your agency or department with proven functionality covering core financial management, budgeting and planning, grant management, and project and activity accounting.

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Strengthen your relationships with citizen with tools designed to improve engagement. Provide multiple channels of communication, including centralized call centers, for improved response to requests.

How CRM Transforms Constituent Relationships ›
More on Infor Public Sector CRM Tools ›

Your government agency needs to manage processes for planning, budgeting, forecasting, strategy management, financial consolidations, reporting, and analysis in a dynamic marketplace. Infor’s Enterprise Performance Management solution offers robust support for achieving cost-reducing synergies, allowing you to report results in a more compliant and timely manner.

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Support first responders and improve emergency services with Infor EnRoute CAD. With solutions for dispatch, mobile, GIS mapping and more, EnRoute provides accurate information that improves decision making capabilities for your emergency workers.

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Detect threats to your systems and monitor for cyber-attacks with Infor Approva Continuous Controls Monitoring.  Easy to use dashboards enable timely feedback and improved security for your institution.

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Infor Public Sector Suite can help you achieve superior results in all the essential areas of government agency operations. Whether it’s helping public authorities respond quickly to infrastructure issues or empowering citizens to interact with their government more efficiently, Infor Public Sector gives your agency the capabilities that matter most, including permitting and licensing, fee payments, and progress tracking.

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Intelligent Government Blog

From the Ground Up: Infor Reaches ‘FedRAMP In Process’ Status for Cloud-Based EAM

Infor’s cloud-based Enterprise Asset Management (EAM) solution has achieved “in process” status with the U.S. Federal Risk and Authorization Management Program (FedRAMP), the final step ... Read more ›

For Smarter City Services, Start with Smart Planning

If your city is looking to streamline service delivery, meet the expectations of a diverse, increasingly tech-savvy group of stakeholders, and maximize value from a ... Read more ›

The Patient Supply Chain

The movement to value-based care from volume-based care puts great pressure on private and federal healthcare organizations to obtain a detailed understanding of how and ... Read more ›

Your success is our mission

Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.