Inforum 2017

Inforum 2017

Infor ushers in age of networked intelligence

We are on the verge of another paradigm shift, another boom that will change everything. Inforum 2017, Infor’s flagship customer event held July 10-12 at the Javits Center in our hometown of New York City, introduced the age of networked intelligence. Our customers are among the world's most innovative organizations, and we are proud to partner in their progress. The possibilities are boundless.

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Inforum 2017 highlights


Inforum 2017 was a celebration of discovery, innovation, collaboration, and customer success. Here are highlights, including keynotes introducing the age of networked intelligence, design thinking, AI, BI, cloud, and even the IoT of shooting hoops.

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Networked CloudSuites


Infor CEO Charles Phillips, GT Nexus President Kurt Cavano, and Infor EVP of R&D and Product Strategy Soma Somasundaram discuss how Networked CloudSuites are taking metadata and using it to make businesses more effective.

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Why Koch invested billions in Infor


“We eat our own cooking.” Koch Industries CFO Steve Feilmeier joins Infor CEO Charles Phillips on the Inforum mainstage to explain why Koch recently made a $2.5 billion investment in Infor and what that will mean as an Infor customer.

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Coleman AI


CEO Charles Phillips announces Coleman, Infor’s new enterprise-grade, industry-specific artificial intelligence platform that maximizes human potential. The solution honors trailblazing NASA physicist and mathematician Katherine Coleman Johnson.

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DSW’s CIO on getting out of “software jail”


In her keynote, Ashlee Aldridge, senior vice president and CIO at Designer Show Warehouse, talks about redefining retail, reinventing relationships, and getting out of “software jail.”

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Infor invests in modernizing EAM


Infor SVP of Development Javier Buzzalino discusses how Infor EAM helps companies better manage their assets, how IoT is transforming EAM, and how this software is impacting companies.

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How design is evolving the enterprise


In his keynote, Infor VP and Head of Experience Nunzio Esposito talks about where Hook&Loop is going, closing the UX gap, and “delivering awe” in the personal enterprise.

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Marc Scibelli on Hook & Loop Digital’s future


Infor CCO Marc Scibelli shares Hook & Loop Digital’s core of strategizing, designing, assembling, and running products for customers. He also discusses what is in store with the partnership between Infor and the Brooklyn Nets.

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Infor acquires modern BI system with Birst


Listen to Infor CEO Charles Phillips and SVP of BI & Analytics at Birst Brad Peters describe why Birst’s use of the cloud gives its BI a unique combination of capability and speed, and how this model led to Infor’s acquisition of the company.

Inforum 2017 by the numbers

With more than 1,000 education sessions tailored by industry and product tracks, Inforum allows attendees to customize their conference experience and address specific business goals and challenges. The event also provides an opportunity to test-drive the latest product releases, hear customer success stories, and learn about Infor's technology vision for the future.

breakout sessions

1,000+ breakout sessions

core industries

14 core industries were represented at Inforum 2017


7,000 Attendees

countries represented

68 countries represented

Executive Forum

321 execs attended Executive Forum at Inforum 2017

networking time

17 user group meetings and advisory boards held

sponsoring partners

72 sponsoring partners


1 memorable performance by Bruno Mars


Boundless possibilities

Inforum kicked off with a Welcome Reception and Grand Opening of The Hub on Monday evening, July 10, where arriving attendees got a first look at Inforum’s sponsors and exhibitors, participated in demos and speed sessions.

Tuesday’s General Session opened with a puff of steam, the first image in a compelling video introduction to the age of networked intelligence. Then Infor CEO Charles Phillips shared his keynote, presenting the five pillars of Infor’s strategy, delivered with design thinking: artificial intelligence, analytics, network, cloud, industry. He introduced Networked CloudSuites and Infor Coleman, our new enterprise-grade artificial intelligence platform, as well as Birst, our recently-acquired enterprise analytics and BI platform.

Watch highlights from General Session ›

Announcing new milestones—Artificial Intelligence

On the General Session main stage, Infor made its most significant product announcement since Infor CloudSuite in 2014, with the introduction of Coleman, an enterprise-grade, industry-specific artificial intelligence platform that maximizes human potential. The introduction of powerful AI into business applications through Infor Coleman is a milestone in the evolution of enterprise software. What users will like most about Coleman is how the AI also functions as a smart partner for their work. Coleman uses natural language processing and image recognition to chat, hear, talk, and recognize images to help people use technology more efficiently. By developing a conversational relationship with the user, Coleman enables the AI to become the user interface.

Read more announcements ›

Progress Makers Award winners

Chief Customer Officer Mary Trick revealed the winners of the 2017 Infor Progress Makers Awards onstage during General Session Wednesday. We celebrate these distinguished customers who drive innovation and showcase exceptional results in business performance using Infor applications and services in various business operations.

Learn more about the winners ›

A lot to see, and learn, and do—and a lot of fun, too

1,000+ education sessions were just the tip of the opportunities. Inforum abounded with activities to learn, see, and do. In The Hub exhibition space, SiliconANGLE set up theCUBE live studio where senior analysts Dave Vellante and Rebecca Knight interviewed an impressive lineup of Infor and other enterprise thought leaders, including CEO Charles Phillips. Watch interviews.

The Internet of Things was hands-on in The Hub, too. The IoT Speedway let guest “drivers” experience a real-time example of the Internet of Things. The cars and track were connected to the Amazon Web Services (AWS) infrastructure, and Infor BI tools provided a round-trip experience. The H&L Digital basketball court featured some the latest Infor applications created for the Brooklyn Nets, and highlighted the Brooklyn Sports Entertainment CloudSuite digital story (including Nets sports and player data, the Barclay's Center Arena ERP, next-gen fan experience). Attendees could test their skills like a Nets player and experience how IoT is affecting NBA training and games.

A few "conferences within the conference" took place during Inforum week, too. Unique events included Bridges 2017—a thought-leadership forum for supply chain experts, hosted by GT Nexus, an Infor company. In addition, more than 350 C-suite customers participated in Executive Forum. And Infor hosted the annual Infor Partner Summit where recipients of our partner awards were announced.


Change Makers

The Change Makers

The popular WIN Special Session drew a large audience again this year. "The Change Makers: Closing technological, societal, and political gaps" was hosted by Infor COO Pam Murphy, who founded the Women's Infor Network three years ago. She welcomed five powerful and inspiring women who shared a collective message: set big goals, support each other, and never give in to naysayers.

Learn more about the speakers ›

Customer appreciation concert

On closing night, all Inforum attendees got a chance to rock out at the Customer Appreciation Concert, enjoying a special performance by Grammy-winning, Hot 100-chart-topping artist Bruno Mars that brought the house down on the best Inforum yet.


Customer momentum and validation

Infor crossed a milestone in 2016, when the company first generated a majority of its new license and subscription revenue from cloud applications. Infor made several customer announcements at Inforum that validate this momentum. The most notable concerns Koch Industries, which earlier this year purchased an interest of more than $2 billion in Infor. Koch will implement Infor CloudSuite for HR and financials.

What people are saying about Inforum 2017


Ray Wang, Constellation Research

"MyPOV: if you want creative & out-of-the-box thinking from concept to commercialization, call @marc421 #Inforum2017 #designthinking #digital"

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Sabhari Bala, IDC

"#Augment on existing #tech to bring the best of it, rather than reinventing the wheel. Well done @Infor!!! #Inforum2017 #Automation #ERP #AI"

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Shawna Baker, GT Nexus

"Incredible event for supply chain leaders taking place right now at Javitz. #bridges2017 #Inforum2017"

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Pat Wallace, TEAMAbsolute

"The sessions I attended provide a view into the future and helpful tools for right now that inspire pride of partnership with the product and people, and the unending desire to provide excellent service and support to our teammates and our customers."

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Giving back to New York

Inforum wasn't all just fun and software. It also created a variety of opportunities to give back to our host city. Inforum attendees, sponsors, vendors, partners, and Infor itself shared their bounty in appreciation of New York and its people.

Save the date for Inforum 2018

Inforum 2017 was such a success, and you know we’re going to make next year even better. Join us Sept 24-27, 2018, in Washington, DC, for Inforum 2018.