2 Manufacturers Will Share Journeys to Better CX

United States – October 24, 2017, 11:50 AM

Dunlop Aircraft Tyres and Herman Miller execs will talk about how they are transforming their customers' experiences using technology and strategy during a live webinar Nov 1.

Successful manufacturers and distributors are leveraging advanced technologies to deliver a value-added, service-rich experience to keep their customers coming back.

"Digital transformation: 2 manufacturers' journeys to a better customer experience" will present real-world stories and real-world solutions to the CX challenges in the digital era-and how to employ these strategies in your organization.

  • Dunlop Aircraft Tyres' head of marketing & business intelligence Stuart Hawker will share his tips and tricks for CRM success. Dunlop began using Infor CRM nearly three years ago to replace its legacy databases and spreadsheets, and has never looked back.
  • Herman Miller VP Kerry Davis will discuss how her company has been using the Infor CPQ solution for 18 months to help drive sales, reduce costs, and further strengthen its brand.

Register today for this webinar beginning at 11:30 a.m. EDT Wednesday, Nov 1.

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