J.R. Watkins Strengthens Process Optimization With Infor CloudSuite™ Food & Beverage

United States – September 30, 2015, 09:00 AM

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that J.R. Watkins has successfully implemented Infor CloudSuite™ Food & Beverage to enhance operations. As a natural product company that provides home care, personal care and gourmet products, J.R. Watkins sought to modernize its aging IT portfolio to optimize speed to delivery for its customers, while also maintaining heightened quality management. By selecting Infor CloudSuite Food & Beverage, powered by Infor M3, the company was able to achieve a noticeable improvement in functionality and performance value. By upgrading from the existing on-premise enterprise resource planning (ERP) system to a cloud-based model, J.R. Watkins was able to enhance daily operation without sacrificing business continuity.

"We are constantly examining our practices to ensure that we provide customers with fast, reliable service, so utilizing an aging technology platform had proven challenging. With that in mind we decided to upgrade to Infor CloudSuite Food & Beverage, to add greater depth, consistency and functionality to our IT footprint," said Scott Iverson, Director, Information Services, J.R. Watkins. "With Infor, not only did we find strong industry-specific cloud technology, but we were also able to implement it quickly and efficiently."

Infor CloudSuite Food & Beverage created a direct path for enhancing the way customers are serviced. By upgrading from the existing on-premise version of Infor M3, J.R. Watkins was able to deploy one month ahead of schedule, improve process performance, deliver greater functionality and reduce long-term expenses. The company is also lowering capital IT investments by utilizing Infor's strategic relationship with Amazon Web Services (AWS) to achieve a high quality, secure hosting environment that promotes a competitive total cost of ownership. Cloud-based hosting has also been advantageous for J.R.Watkins by allowing them to better allocate IT staff. Infor CloudSuite Food & Beverage allows the company to resolve modification or patch based issues while foregoing server maintenance. As a result, the IT staff is able to refocus attention toward providing customer service and business continuity.

By upgrading to an Infor CloudSuite model, J.R. Watkins will also benefit from the robust functionality of Infor ION, a purpose-built middleware and Infor Ming.le™, a comprehensive platform for social collaboration. The product suite provides industry-rich functionality that is designed to meet the unique needs of the company. This right-sized approach provides noticeable value by delivering a swift implementation with built-in best practices, and an industry specialization.

"Before upgrading to Infor CloudSuite, J.R. Watkins relied upon a heavily patched and modified ERP, which while capable, had become difficult to manage with age. By upgrading to a cloud-based solution, they are better able to improve certain processes while reducing the ongoing costs of an on-premise deployment," said Mike Edgett, industry & solution strategy director, Process Manufacturing, Infor. "J.R Watkins has significantly bolstered their IT footprint through this implementation, and the core benefits should significantly improve process value and generate a strong return on investment."

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