Hyundai Motor Europe Turns to Infor for Learning Management
Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Hyundai Motor Europe has selected Infor's SaaS-based integrated learning management software (LMS) and learning content management software (LCMS) to support its pan-European business. This new assignment follows the recent acquisition by Infor of global learning technologies innovator CERTPOINT Systems.
With pilots underway, the new integrated LMS/LCMS training platform, which delivers content creation and advanced social and mobile capabilities, is planned to provide rapid, contextual knowledge to approximately 30,000 users, in more than 2,500 dealerships, across European 28 markets.
"To excel in today's rapidly changing market, companies must provide exceptional customer service in order drive business forward," said Ara Ohanian, VP, General Manager, Infor Learning Technologies. "The platform's speed-to-knowledge in both structured and unstructured formats will allow Hyundai to spread knowledge swiftly to its expanding workforce."
The pan-European learning management initiative is a first for Hyundai Motor Europe. The multi-lingual integrated LMS/LCMS platform enables content creation and matches multiple specifications with one single installation.
"As a modern premium car manufacturer we sought an innovative learning technologies partner which could not only deliver rapid knowledge and business impact, but would also reflect the sophistication of our brand," said Dieter Tolksdorf, Training Manager, Hyundai Motor Europe. "Following a competitive review, it was clear that Infor's pioneering integrated LMS and LCMS technologies, its ability to deliver across the extended enterprise and its proven pan-European expertise would be a very smart solution to the needs of the diverse European market."
The new platform is part of Hyundai's strategy to deliver premium customer experience by supporting the retail network with rapid, consistent, contextual knowledge.
About Hyundai Motor Europe
The company designs, engineers and manufactures cars in Europe, specifically for European consumers. In 2012, Hyundai achieved European sales of 444,000 units, taking a new-car market share of 3.5%. Almost 95% of the vehicles Hyundai sells in the region are designed, engineered and tested in Europe. And more than 70% are built at its two local factories (Czech Republic and Turkey), including New Generation i30, which was shortlisted for Europe's 2013 Car of the Year award and has won 14 awards throughout the region. Hyundai sells cars in 28 European countries across 2,500 outlets.
Hyundai offers its unique, Europe-only, Five Year Triple Care warranty package with all new cars sold in the region, providing customers with a five-year warranty with no mileage limit, five years of roadside assistance and five years of vehicle health checks.
More information about Hyundai Motor Europe and its products is available at www.hyundai.com/eu.
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.
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