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Infor Delivers Innovative Cloud Solution for Public Sector

United States – October 14, 2015, 09:00 AM

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced Infor CloudSuite™ Public Sector to offer civic and government institutions access to applications within the cloud environment. Public sector customers will benefit from out-of-the-box functionality, simplified upgrades with minimal customizations and an overall shortened time to value. This announcement follows suit with Infor's maturing cloud strategy and builds upon the relationship with Amazon Web Services (AWS) to provide easy, affordable access to beautiful software with rich industry functionality. Infor CloudSuite Public Sector provides a customized solution that is specially configured to meet the unique needs of each civic, government or public organization.

"By hosting the Infor solution in the cloud, we were able to implement quickly and more efficiently and help move towards a more customer-centric model. It has allowed us to handle a higher volume of customer's applications with the same amount of people, said Nina Meyers, CIO, Queensland Urban Utilities, which delivers retail water supply and wastewater services across five local government areas in South East Queensland, Australia, including Brisbane. "An agile approach and Infor's software has helped us to achieve what we were looking for in terms of value for the organization and our customers."

With increasing challenges such as diminishing resources, aging infrastructure and increasing regulatory controls, many public sector agencies would immediately benefit from the intrinsic accountability, transparency and access to services that cloud-based Software-as-a-Service (SaaS) can provide. Organizations that invest in a cloud strategy are more easily able to manage their capital expenditures and achieve cost-savings with minimal asset deployments. This is achieved by eliminating the need for capital investments in hardware, removing license fees and by providing a flexible, subscription-based delivery model that is designed to significantly reduce upfront IT expenditure.

"We are constantly looking for ways to streamline our technology infrastructure to better serve our citizens. Through the Infor UpgradeX program, we are able to migrate our core systems to a consolidated cloud-based platform that is cost-effective and reliable," said Hemant Desai, CIO, Guilford County, the third most populated county in North Carolina, USA. "Infor provides a customized approach to best align with our business goals, while providing a flexible solution to help us maintain and grow our technology portfolio."

"With depleting resources, loss of knowledgeable staff, declining budgets and aging infrastructure, the need for low-cost, reliable technology has never been as important for government and public organizations. Infor CloudSuite Public Sector answers these challenges by providing a platform that blends flexibility, accountability and integration with optimal value," said Kevin Curry, senior vice president, Infor Public Sector. "Infor's cloud strategy is broken down by industry to purposefully meet the needs of each specific organization, further maximizing the investment."

Infor CloudSuite Public Sector provides civic and government organizations with the tools needed to easily integrate legacy applications, effectively collaborate across the enterprise and lower the total cost of ownership (TCO) for software solutions. Public sector agencies are no longer forced to purchase onsite servers or hardware, and therefore are able to significantly reduce the need for additional IT support.

Infor CloudSuite Public Sector utilizes Infor ION®, a purpose-built middleware and Infor Ming.le™, a social collaboration engine, which supports internal and external communications between citizens, customers and their suppliers. These enhancements facilitate better collaboration by allowing users to view real-time data.

"Our strategic relationship with AWS, a FedRAMP (Federal Risk and Authorization Management Program) compliant cloud service provider, is another area that our Federal customers could potentially benefit from," said Curry.

The release of Infor CloudSuite Public Sector marks the latest installment of Infor's industry-specific cloud rollout, which has included Infor CloudSuites for Automotive, Aerospace & Defense, Business Management, Industrial Manufacturing and Healthcare.

Infor Public Sector delivers a suite of solutions specifically designed for all levels of government and public organizations. Currently used by more than 3,600 public organizations globally, including 16 of the 20 largest US cities and 19 of the 20 largest states, Infor Public Sector helps optimize capital investments, maximize revenue, improve cross agency collaboration, and better serve the growing expectations of citizens. Learn more at

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