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Infor Named Market Leader in Hospital Operations Management IT

United States – January 28, 2016, 10:30 AM

Infor Healthcare has been named market leader in hospital operations management IT by Frost & Sullivan consulting, based on its recent analysis of the hospital operations management market.

Frost & Sullivan recognizes Infor with the 2015 North American Frost & Sullivan Award for Market Leadership in IT for its best-in-class, tightly integrated solutions, used by 72% of US hospitals with more than 150 beds.

"Infor's unique, full-suite solution integrates a variety of data and document types across hospital systems, boosting interoperability," said Frost & Sullivan principal analyst Nancy Fabozzi. "It promotes streamlined health information exchange and includes solutions for full-cost financial management, unified human resources, analytics for patient turnover rates, supply chain management, capital asset lifecycle management, and next-generation performance management."

Frost & Sullivan cites a number of Infor solutions as "transformational innovations":

Infor's Cloverleaf Integration and Information Exchange Suite is a highly robust, cross-clinical system connecting back and front offices to increase hospital operational efficiency. It can be implemented either on hospital premise or via the company's secure cloud platform, Infor CloudSuite™. In addition, the Infor UpgradeX program provides organizations with a clear, simple path for upgrading or migrating an existing Infor solution.

Infor's Enterprise Master Person Index (EMPI) allows for patient matching and reduces duplication of patient records. Infor's Lawson Clinical Bridge links data from clinical, financial, and operational systems, creating an additional level of hospital interoperability and efficiency.

"In the past year, Infor developed the Cloverleaf Cloud Health Information Exchange (HIE), offering hospitals the choice of implementing the original platform on-premise or using an advanced version of Infor CloudSuite™," noted Fabozzi. "Additionally, Infor extended the core platform of the Infor Cloverleaf Integration and HIE Suite to integrate with its EMPI solution, in line with hospitals' changing needs."

In response to hospitals' increasing focus on patient management and engagement, Infor recently acquired SalesLogix, now Infor CRM, extending its platform with population health management and customer relationship management capabilities. Infor's CRM endows hospitals with access to numerous applications to aid patient relationship management and bolster patient engagement, treatment efficacy, and patient satisfaction.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

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