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Infor to Help Healthcare Organizations Develop Successful Physician Engagement Strategies

United States – October 30, 2017, 09:00 AM

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the availability of Infor Physician Relationship Management (PRM). Part of Infor CloudSuite Healthcare, Infor PRM optimizes an organization's physician liaison or business development workforce to improve performance and drive revenue. The solution delivers the insights needed to make more informed business decisions, and provides access to actionable market data, so users can improve physician loyalty and grow referral sources. The highly configurable Infor PRM enables healthcare organizations of all sizes to gain a competitive edge in their specific markets.

Infor PRM provides a comprehensive view of physician referral patterns within a given geographic area along with the relationship management tools physician liaisons can use to better manage those relationships. Data from Infor PRM provides a big-picture view of the business and healthcare delivery activity in a specific market-of both affiliated and non-affiliated physicians. Infor PRM analytics clearly identify which providers and practices are referring which business and provides drill downs to see all the physicians that are associated with patient encounters. With this information, physician liaisons can then create data-driven plans to have informed conversations with providers to strengthen relationships and address specific issues leading to improved alignment and increased referrals. Thus, improving top-line revenue performance.

Specifically, Infor PRM provides drop downs to view physician and practice information, including calls, meetings, tasks, emails, notes, personal data, service volume, and issue/complaint resolution, as well as track referral dates, service line information, category, patient type, number of surgeries, procedures, and admissions at the physician level. With Infor PRM, organizations gain instant access to current data that previously took days to compile.

"Infor Healthcare is committed to developing solutions that help people and systems work better together, so healthcare organizations can respond immediately to emerging needs, and transform for the future. As the industry continues down the path toward value-based payments, maintaining effective and engaged physicians is key to improving continuity of care, positive patient outcomes, and revenue growth," said Mark Weber, senior vice president, Infor Healthcare. "Infor PRM was developed to help leading healthcare organizations keep in-network physician referrals in-house, grow referrals from other providers in their market, and put together a physician engagement strategy that's based on an understanding of revenue in current hospital and outpatient services, as well as the revenue that's going out the door to competitors."

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  • North America
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