Kentalis Implements Infor CloudSuite Facilities Management
Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that Kentalis will introduce Infor CloudSuite™ Facilities Management to help manage 280 real estate locations. Kentalis is a specialist in the diagnosis, care and education of people with hearing and communications challenges. The facility organization has recently been centralized and needed a proactive and flexible property management system to optimize its planned maintenance and management.
Kentalis has holdings throughout the Netherlands in care and education settings. Because of this large portfolio of real estate and the previous decentralization of the organization, the planning and execution of its management was complicated and cost-intensive. With Kentalis, which is a merged organization, the company employees were using different systems together and information was not centrally held. Following a recent reorganization facility management was centralized and therefore, Kentalis needed a proactive and flexible property management system.
Another reason to migrate to a new system was an outdated, existing database that was at the end of its lifecycle and was taken out of use. In addition, because of the nature of its building use, safety has always been a major priority for Kentalis, including fire safety, legionella prevention and that of playground equipment. The healthcare organization sought a system that can, for example, emit a signal when inspections are required or when periodic maintenance is required. After a market consultation and a successful pilot, Kentalis chose Infor CloudSuite Facilities Management. In total Kentalis identified 230 functions that they required with the new solution. All falling within the context of the planned maintenance and management of the property locations. The system had to be proactive and support Kentalis in meeting their statutory and safety requirements.
In December 2015 the implementation process began and is proceeding in steps. Kentalis needs to go through the entire organization to retrieve information, which has been time-consuming.
"We expect that all the service points, where our 4,000 employees can ask questions and make notifications about the properties, will go live in January 2017 with the Infor EAM application. By that time, all the relevant data will have been entered," said Harold van der Hoek, the manager responsible for the project at Kentalis. "It supports the broad organizational changes we are implementing and, therefore, we had to describe all the processes before we could start with the implementation."
The introduction of the new Infor EAM application is part of larger change process. Kentalis is switching to a country-based records management for all of its real estate. The organization is very progressive in this way, compared to other institutions.
"With Infor CloudSuite Facilities Management we can achieve this goal. All information will soon take place in one system and be retrieved, independent of time, by employees. Technicians, for example, can get mobile alerts and always have access to timely information. So they can move from one location immediately to the other without having to go to the office for a new assignment in between. This is both efficient and saves costs," added van de Hoek. "Also, vendors have access and are able to watch it in the system, in case of incidents, for example. Infor CloudSuite Facilities Management is flexible, interactive and current. It is the only system on the market at this time that allows healthcare facilities to offer such extensive functionality."
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