Live! Casino & Hotel Moves to Cloud with Infor Hospitality Management Solution
Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that Live! Casino & Hotel, one of the largest commercial casinos in the country, has entered into an agreement with Infinium Software, Inc., an Infor subsidiary, to implement Infor Hospitality Management Solution (HMS), which will be used to promote superior guest experience in their casino, their Live! Lofts, and at their new flagship Live! Hotel, which recently began construction.
Live! Casino & Hotel, located between Washington D.C. and Baltimore, features more than 200 live action table games, approximately 4,000 slot machines, world-class dining and entertainment, and will soon be adding a 310-room hotel. Live! Casino & Hotel has been an Infinium customer since 2011 when they licensed Infinium Financial Management. By adding Infor HMS to their wheelhouse, the organization can rest assured knowing that their financial and property management systems will be fully integrated and provide a single view of the organization.
"Opening the new hotel is a large and extremely exciting project for us, and we needed to know that we could trust whatever property management system we put into place to not only manage our hotel guests, but our casino patrons as well," said Robert Norton, president, Live! Casino & Hotel. "We feel that Infor HMS will help us provide the ultimate guest experience and improve our overall operations by shifting to the cloud and seamlessly integrating with the systems we already have in place."
Live! Casino & Hotel chose Infor HMS because of the easy and intuitive user interface, the modern platform, and mobile applications that can be used to elevate experiences for hotel and casino guests. As deployed in the cloud, the application offers predictable costs and rapid access to the latest features, and enables Live! Casino & Hotel to focus on revenue-producing and guest-focused activities rather than maintaining an IT infrastructure.
"The most recent release of Infor HMS was developed with more enhanced industry-specific features for our customers, including centralized guest profile management, advanced room planning and reporting, and the option to move core business operations to the cloud," said Stewart Applbaum, senior vice president and general manager, Infor Hospitality. "Our team is looking forward to continuing this relationship with Live! Casino & Hotel as they implement our applications at their new establishments."
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