Nucleus Research CRM Value Matrix: Infor Maintains Leader Position
"Infor maintains a leader position in the Value Matrix based on its continued investment in usability, particularly around mobile access, and its further integration of the SalesLogix assets," said Rebecca Wettemann, Vice President at Nucleus Research.
Focusing on sales, marketing and customer service, Value Matrix leaders are determined based on delivery of mobile and analytics capabilities, as well as productivity advancements. Infor CRM was recognized for enhanced user interface modifications, new layout configurations, advanced analytics, and built-in product dashboards.
Infor’s Stewart Applbaum knows why Infor CRM was named a leader for the second time: “At Infor, we understand that CRM customer needs vary greatly from industry to industry, and we're investing in technology to bring that micro-vertical detail to our customers, so they can get positive results on a consistent basis."
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