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W.S. Badcock Home Furniture & More Expands Technology Partnership with Infor

United States – August 28, 2017, 09:00 AM

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that W.S. Badcock Corporation (Badcock), a leading furniture retailer with more than 330 stores in eight states, has selected Infor Talent Science to improve the employee journey. Last year, Badcock selected Infor Retail CloudSuite applications to replace legacy software systems and move critical Financial and HR systems to the cloud. By expanding their cloud portfolio to include Infor Talent Science, the organization will have access to tools to increase employee retention, support succession planning, and elevate the quality of customer engagement. Infor's industry-specific cloud applications will continue to support key business processes for Badcock, and allow the organization to utilize a full range of business applications to help increase revenues, gross margins and transactional accuracy.

"Our company is focused on utilizing technology in order to be more agile and to better service our customers, employees and suppliers," said Lori Walsh, vice president of Human Resources, W.S. Badcock Corporation. "We are in the process of replacing our legacy ERP systems with Infor to keep our back office strategies as responsive as possible, and we believe that expanding our partnership with Infor to include human capital management applications will reduce administrative burdens and help us strategically select the right candidates to support our operations, better positioning us for future growth."

Infor Talent Science is a patented, cloud-based Predictive Talent Analytics™ solution that helps organizations put the right people in the right positions to achieve business objectives. By leveraging large quantities of behavioral and performance data, Talent Science delivers insight that is then customized into predictive models that assist hiring managers to better select, retain, and develop the right talent across the entire employee life cycle and, over time, completely transform the business. By putting Infor Talent Science at the center of the recruitment process, Badcock can replace guesswork with objective and predictive data, enabling hiring managers to more easily identify top talent that fits within the culture of an organization as soon as candidates apply. In a retail environment, where teams are constantly interacting with customers to create long-lasting relationships, this is incredibly important.

"We made a strategic decision to expand our partnership with Infor, and implement additional cloud-based solutions. Infor understands our business goals and has applications that will improve our processes so we can put more focus on providing a premiere retail experience for our growing customer base," said Greg Reeves, vice president and CFO, W.S. Badcock Corporation. "We look forward to seeing where this takes us as we improve hiring and set the stage for continued success in our organization."

Infor Talent Science has a record of success in the retail industry because the behavioral science behind the solution has the ability to increase hourly and managerial employee retention well beyond traditional hiring methods. Putting the focus on employees, and expanding with improved hires based on personal behavior, gives organizations the opportunity to drive more sales. Customers using Infor Talent Science have reported a decrease in voluntary and involuntary turnover, increased sales per hour, improved achievements in sales percentage to goal, and higher customer satisfaction surveys.

"There is no one size fits all approach for retailers, and Infor is committed to developing specialized tools that help our customers stay one step ahead of their competition. This especially rings true with recruitment, and having the right teams in place to create memorable customer experiences," said Corey Tollefson, senior vice president and general manager, Infor Retail. "We're on a mission to deliver on the rising expectations of retailers with our modern software solutions that directly impact bottom line results across all size retailers."

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Filed Under
  • Press Releases
  • Retail
  • Talent Science
  • North America
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