Exclusively for Infor Lawson customers
What’s new for Infor Lawson customers
Welcome to the Infor Lawson customer community page. Here you’ll find information on customer events, support, and education, as well as resources to help you determine your best upgrade path to the latest version of Infor CloudSuite™ Corporate and additional CloudSuite industry suites built on the core components of the Lawson suite.
By rethinking how enterprise applications should work, we’ve:
Built a complete, cloud-based, end-to-end ERP solution suite.
Drawn actionable insights from industry subject matter experts and customers.
Expanded our global footprint to support customers around the world.
See the latest
More committed than ever to your success
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
Todd Stratton is Vice President of Product Management for Services Industries Solutions, including financials, supply management, human capital management, and healthcare applications, as well as Infor's CloudSuite offerings.
Thinking about upgrading?
Over the past several years, Infor has been on a journey to reimagine business management solutions. We’re fully committed to finding the right upgrade path for every customer, with the ultimate objective of helping you get the greatest value from your Lawson investment.
By upgrading your current solution, you'll be able to:
- Simplify your financial processes with unlimited, customizable dimension strings using the reinvented general ledger.
- Streamline your operations with strong Industry-specific functionality using a deep role-based user design.
- Get information at your fingertips, anytime anywhere with robust embedded analytics.
- Streamline your sourcing and procurement processes with a full source-to-settle solution.
- Strengthen your supplier relationships and increase policy compliance.
- Efficiently transform your workforce to empower employees to generate more revenue with a global HR platform.
- Select, develop, and retain top-performing employees with an integrated talent management solution.
Learn more about v11 ›
Thinking about upgrading? Infor CloudSuite Financials & Supply Management is the complete business platform for enterprise organizations that want to improve operational efficiencies and enterprise business planning, and control costs.Learn more about upgrading ›
If you have any more questions about your Infor products and upgrade options, let us know. Infor Value Engineering and Consulting Services experts will work with you to ensure your deployment best meets the needs of your business, enables you to capitalize on new technology, drives best practices, and builds a bridge to the future.
Extend your implementation
Your Infor solution can be enhanced by add-ons such as these:
The design and development of the Infor CloudSuite Corporate platform has been in the making for the past six years. Recently, Infor has realized the complete vision for this modern ERP solution—an end-to-end ERP in the cloud, built on Infor’s java-based platform that leverages a common UX, analytics, and complete integration across the portfolio.
This new cloud solution provides existing customers with a compelling and modern destination, with significantly enhanced features, capabilities and time to value for this modern operational technology backbone. Going forward there will be twice yearly releases, with continuous improvements and greater industry functionality for a complete suite.
Infor CloudSuite Corporate includes Infor CloudSuite Human Capital Management and Infor CloudSuite Financials & Supply Management—now a combined suite, fully integrated, automated, and supported in the cloud (or on premise). CloudSuite Corporate replaces all previous product versions released in 2016 or earlier, featuring the re-platformed financials, supply management and HCM solutions, along with the full Infor tech stack (Infor Ming.le, Infor ION, BI).
CloudSuite Corporate can be deployed two ways: in the cloud or on premise. Some HCM extension applications, particularly Infor Talent Science, HR Service Delivery, and Learning Management, are available only in the cloud.
No more manual updates and immediate access to the latest release. Faster cloud deployments so you can start using products faster. Better disaster recovery, leading to reduced potential downtime. Automated hardware scaling helps you achieve better performance. Lower MT costs helps you save money. Out-of-the box integrations for Talent Science, Workforce Management, Learning Management, HR Service Delivery, and EAM allows for faster deployments and adoption.
One of the most exciting new capabilities is the re-architected and redesigned General Ledger. This new functionality means that you no longer are restricted to the traditional set of accounting attributes in your legacy systems. You can establish industry dimensions for more strategic insights. The new GL can also serve as a data warehouse, providing the ability to bring non-GL and operational data into the GL, among other things.
Infor has an upgrade path for all customers and will work toward your success. Experts from Value Engineering, Infor’s Consulting Services team and our partner community will work with you to ensure the deployment methodology that best meets the needs of your organization, enables you to rapidly capitalize on new technology, and leverages deployment and transformation best practices. For customers already on a CloudSuite version deployed in 2016 or earlier, migrating to the new platform will require a services engagement due to the new tech stack.
Standard deployments are estimated to take 6-12 months, but this will vary depending on client requirements such as data migration needs, new/incremental functionality deployed, and whether the move involves the creation of a new chart of accounts structure. Most customers will need to plan for requisite configurations and integrations required for their unique business environments.
Attend a Lawson event
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
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Your success is our mission
Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.