Infor SmartStream customers
What’s new for Infor SmartStream customers
Welcome to the Infor SmartStream customer community page. Here you’ll find information on customer events, support, and education, as well as resources to help you determine your best upgrade path to the latest version of Infor CloudSuite™.
By upgrading your current solution, you'll be able to:
Simplify your financial processes with unlimited, customizable dimension strings using the reinvented general ledger.
Streamline your operations with strong industry specific functionality using a deep role-based user design.
Efficiently transform your workforce to empower employees to generate more revenue with a global HR platform.
See the latest version
More committed than ever to your success
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
Matthew Braun, Senior Product Manager, has more than 20 years of product management experience in the software industry, with 18 of them here at Infor. He is responsible for the management of the entire product lifecycle for several Infor global enterprise financial applications-involving planning, execution, and ultimately driving the overall product vision.
Matthew welcomes your feedback and questions. Please don’t hesitate to email him at email@example.com.
Thinking about upgrading?
With Infor's upgrade program, you can get the greatest possible value from your investment, including a simple, cost-effective upgrade path that delivers you both choice and value. We've put in 10 million hours of product development time, created 300 new applications, and made 11,500 enhancements in just four years.
By upgrading to Infor CloudSuite, you get:
- Human capital management tools to transform your HR functions with a new HR Model.
- Financial management tools to gain support for global expansion, including tools for multi-language, multi-currency, SEPA and IFRS, and FEC.
- Spend management tools to improve visibility into your spending, lower your indirect spending, and eliminate unnecessary spending.
If you have any more questions about your Infor products and upgrade options, let us know. Infor Value Engineering and Consulting Services experts will work with you to ensure your deployment best meets the needs of your business, enables you to capitalize on new technology, drives best practices, and builds a bridge to the future.
Extend your SmartStream implementation
Your Infor solution can be enhanced by add-ons such as these:
Looking for the latest information on Infor SmartStream and the proposed upgrade path? The following questions and answers should provide you with some insight.
Yes. Infor will continue to support you with your SmartStream solution. While we do agree that you would benefit from upgrading, Infor has never sunset a product.
Infor is fully committed to finding the right upgrade path for every customer, and we will be with you every step of the way. Our SmartStream experts from Infor Value Engineering and Infor Consulting Services will work with you to ensure your new deployment best meets the needs of your business, enables you to capitalize on new technology, drives best practices, and builds a bridge to the future.
Your upgrade path will depend on a number of factors. Regardless, you will be guaranteed a modern, industry-specific robust solution at the lowest possible total cost of ownership. Infor will work with you to assess your current situation and future needs and will provide you with options that align with your business and technology strategy. You will have the option to migrate to the cloud or stay on premise—the decision is yours.
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
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Your success is our mission
Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.