Exclusively for
Infor SunSystems customers

Exclusively for
Infor SunSystems customers


Welcome to the Infor SunSystems customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there's anything not featured on this page that you'd like to view, please don't hesitate to let us know.

Charles.jpgBringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.

tim truesdale head shotTim Truesdale has more than 20 years experience with SunSystems, joining Infor through the acquisition of Systems Union in 2006. He has progressed through a variety of roles starting with Professional Services in Australia and then moving into Development, Product Marketing and Product Management roles based in the UK. After a stint as EMEA Regional Product Director dealing with regional issues across a range of Infor products, Tim has returned to the SunSystems fold, assuming global responsibility for the product suite. Previously he served as a consultant with the Australian Federal Government advising on selection and implementation of financial systems.

Tim welcomes your feedback and questions. Please don't hesitate to email him at Tim.Truesdale@infor.com.

Product resources

Below are overviews of Infor SunSystems 10x and support resources for the customer community. For general information and additional resources, return to the main Infor SunSystems product page.

Visual-Icons-__0000_10x-solution-highlight.pngKey documents


Visual-Icons-_-42x26_0002_product-videos.pngProduct videos


Geared to Grow

Robust, flexible, and saleable, Infor SunSystems positions you to think locally and expand globally.

Watch video ›


Visual-Icons-_-42x26_0001_product-release-notes.pngProduct release notes

Please note the following links are gated within the Xtreme™ Support portal and require a login to view.

Visual-Icons-_-42x26_0003_Xtreme-support.pngCapitalize on Infor Xtreme Support Knowledge Zone

The Xtreme Support™ portal provides resources to support and maintain your Infor SunSystems investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these resources.

Go to Xtreme Support ›

Visual-Icons-42x26_ICS.pngCommitted to making you outrageously successful

Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.

Learn more about Infor Services ›

Visual-Icons-_-42x26_0005_edu.pngEnroll your team in Infor SunSystems training

Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything Infor SunSystems has to offer.

Visual-Icons-_-42x26_0004_IPN.pngLearn about Infor Partner Network (IPN) resources

The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.

Find partners ›

Upgrade to Infor SunSystems 10x


A next generation solution
The advanced capabilities of Infor SunSystems 10x are available to you through Infor's upgrade program, which is designed to help you adopt the latest features that Infor SunSystems has to offer while helping to minimize cost and risk. You also have the option to deploy an industry-specific Infor CloudSuite.

Our team is ready to help assess your needs from a functional, economic, and operational standpoint and find the right option for your business. The choice is yours. We will support whatever path is best for you.

Analyst Report: The Value of Upgrading ERP: Maintaining Modern Technology; by Aberdeen Research ›

Top 5 reasons to upgrade to Infor SunSystems ›

Explore other solution opportunities


Learn about Infor CloudSuite
Since the launch of Infor CloudSuite™, last spring, a series of new solutions have become available. Infor SunSystems customers interested in exploring cloud offerings are encouraged to look at two ready-to-run solutions with broad, deep, and global back-office capabilities.

Infor CloudSuite Business, developed for small to mid-sized businesses and multi-site enterprises, provides streamlined management and deep visibility into every facet of operations, from financials, reporting, and human resources to supply chain, project, sales, and customer relationship management.

Infor CloudSuite Corporate is a next generation system built to power the financial, supply chain, human capital management, sales, and customer relations needs of enterprise-size organizations.

Learn more about Infor CloudSuite Business ›

Learn more about Infor CoudSuite Corporate ›

Hear from other customers

Hear from your Infor SunSystems peers about how they are engaging with the solution to drive extraordinary business value and maximize their technology investments.


World Vision

Infor CPM has enabled World Vision, a nonprofit relief organization, to access reliable, consistent data globally and provide a single source of financial information. The company is able to manage its business operations more efficiently and keep pace with industry growth.

Ocean & Oil Holdings

Oceal & Oil Holdings

Increased reporting capabilities and access to investment data improved performance.


Better Baked Foods

Better Baked Foods produces high-quality, frozen products for its customers. The company has three manufacturing facilities, including two USDA Certified Manufacturing Facilities and one AIB Certified Manufacturing Facility. Better Baked Foods provides both brand and private label products to the retail, special channel, foodservice, and club markets. The company sought to streamline inventory control, facilitate consolidated data access and replace home grown, disparate systems. With the implementation of Infor SyteLine, Better Baked Foods increased sales by 38%, reduced IT spending by 16%, and integrated all disparate systems into one application.

Seventh Day Adventist

Seventh Day Adventists

Flexibility helped this non-profit to unify operations in more than 1,500 sites worldwide.



A successful upgrade enabled this insurance leader to meet market challenges more swiftly.


Virginia International Terminals

Learn how this key distribution port integrated its asset management and financial systems to improve accuracy and facilitate more efficient operations.

Attend an Infor SunSystems customer event


Webinars & Events
On-demand webinars

Get insights on your solution whenever and wherever works best for you. Below are links to a series of compelling on-demand webinars that you can watch at your leisure.

Infor Customer Communities

Network, manage events, and discuss topics related to Infor SunSystems in this community exclusively for Infor customers and partners.

Join us at InforCommunities.com to learn more ›