Infor LX customers
Welcome to the Infor LX customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there’s anything not featured on this page that you’d like to view, please don’t hesitate to let us know.
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
Dave Rapacz is the Product Manager for Infor LX and has been involved with the product since 1997. His customer focus and experienced background provide the knowledge and vision to guide the future of
Dave welcomes your feedback and questions. Please don’t hesitate to email him at firstname.lastname@example.org.
Below are overviews of Infor LX 10x, support resources for the customer community, and product videos. For general information and additional resources, return to the main Infor LX product page.
Investing in the System i Platform
Infor CEO Charles Philips describes the major investments by Infor to solutions that run on the Power System from IBM.
Leverage Infor LX
Soma Somasundaram, Executive Vice President of R&D, discusses Infor’s commitment to Infor LX.
Product release notes
Please note the following links are gated within the Xtreme™ Support portal and require a login to view.
Capitalize on Infor Xtreme Support Knowledge Zone
The Xtreme Support™ portal provides resources to support and maintain your Infor LX investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these resources.
Committed to making you outrageously successful
Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.
Enroll your team in Infor LX training
Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything Infor LX has to offer.
Learn about Infor Partner Network (IPN) resources
The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.
Upgrade to Infor LX 10x
Experience a next generation solution
The advanced capabilities of Infor LX 10x are available to you through Infor's upgrade program, which is designed to help you adopt the latest features that LX has to offer while helping to minimize cost and risk. You also have the option to deploy one of Infor's industry CloudSuites.
Our team is ready to help assess your needs from a functional, economic, and operational standpoint and find the right option for your business. The choice is yours. We will support whatever path is best for you.
Explore other solution opportunities
Learn about Infor CloudSuite
Since the re-launch of Infor's cloud solution portfolio,
Infor CloudSuite™, last spring, a series of new solutions have become available targeting industry-focused audiences, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, hospitality, and healthcare.
All Infor customers interested in moving to the cloud have the option to migrate to the new Infor CloudSuite offering for easy deployment, reduction of IT expenses, and industry-focused vertical solution sets.
Hear from other customers
Find out how your Infor LX peers are engaging with the solution to drive extraordinary business value and maximize their technology investments.
As a leading global manufacturer and distributor of nutritional supplements and eco-friendly cleaning products, Shaklee chose Infor LX to manage its complex set of requirements among multi-country operations. The centralized database of Infor LX enabled productivity improvements and easy reporting despite time zone and language differences, and best practices were incorporated without code changes.
Group Dekko experienced dramatic reductions in inventory, quoting time, and the time it takes to move customer orders into production after implementing Infor LX. The company has also increased on-time shipping and supports global sourcing through Infor’s multilanguage and multicurrency capabilities. Group Dekko has also easily implemented several complementary Infor systems, and has partnered with Infor for close to 30 years.
South America's largest supplier of disposable and consumable healthcare products relies on Infor LX to improve operations and gain efficiency.
Purac operates three Infor solutions: Infor LX for enterprise resource planning, Infor Enterprise Marketing Suite for customer relationship management, and Infor EAM for asset management. They use all three in concert to enhance manufacturing operations, improve customer service, and reduce maintenance costs.
Attend an Infor LX customer event
- On demand: Infor LX Town Hall featuring modernization & Infor CRM (February 2017)
- On demand: Empowering 1:1 digital conversations with your customers (Customer Experience Webinar for CPQ and CRM)
- On demand: Infor LX Town Hall (Recorded April 2016)
- On demand: Infor Dynamic Enterprise Performance Management (d/EPM)
- On demand: Infor LX Town Hall (recorded October 2015)
- On demand: Infor CPQ: Achieving real results with Infor CPQ
- On demand: Warehouse Mobility
- On demand: Infor CPQ: The ROI of Infor CPQ
- On demand: Integrated CRM and ERP to form profitable customer relationships
- On demand: Infor CRM: Experience business without blind spots
- On demand: Infor EPAK
- On demand: Infor CPQ: You're missing out on revenue
- On demand: Paperless shop floor
- On demand: Top 3 ways asset management can decrease your operating costs (for food and beverage manufacturers)
- On demand: Infor Upgrade 10x for LX
- On demand: Infor F9 Financial Reporting
- On demand: Infor EAM Enterprise v11.1
- Inforum 2018
Walter E. Washington Convention Center
September 24-27, 2018
See what you can expect at this year's Inforum ›
Infor Customer Communities
Network, manage events, and discuss topics related to
Infor LX in this community exclusively for Infor customers and partners.
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
Log in ›