Exclusively for
Infor LX customers

Exclusively for
Infor LX customers


Welcome to the Infor LX customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there’s anything not featured on this page that you’d like to view, please don’t hesitate to let us know.

Charles.jpgBringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.

Learn more about Infor's executive team ›

CustomerPage_profile_174x252_Dave-RapaczDave Rapacz is the Product Manager for Infor LX and has been involved with the product since 1997. His customer focus and experienced background provide the knowledge and vision to guide the future of
Infor LX.

Dave welcomes your feedback and questions. Please don’t hesitate to email him at david.rapacz@infor.com.

Product resources

Below are overviews of Infor LX 10x, support resources for the customer community, and product videos. For general information and additional resources, return to the main Infor LX product page.

Visual-Icons-_-42x26_0002_product-videos.pngProduct videos

Investing in the System i Platform

Infor CEO Charles Philips describes the major investments by Infor to solutions that run on the Power System from IBM.

Watch the video ›

Leverage Infor LX

Soma Somasundaram, Executive Vice President of R&D, discusses Infor’s commitment to Infor LX.

Watch the video ›


Visual-Icons-_-42x26_0001_product-release-notes.pngProduct release notes

Please note the following links are gated within the Xtreme™ Support portal and require a login to view.

Visual-Icons-_-42x26_0003_Xtreme-support.pngCapitalize on Infor Xtreme Support Knowledge Zone

The Xtreme Support™ portal provides resources to support and maintain your Infor LX investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these resources.

Go to Xtreme Support ›

Visual-Icons-42x26_ICS.pngCommitted to making you outrageously successful

Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.

Learn more about Infor Services ›

Visual-Icons-_-42x26_0005_edu.pngEnroll your team in Infor LX training

Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything Infor LX has to offer.

Search for training courses ›

Visual-Icons-_-42x26_0004_IPN.pngLearn about Infor Partner Network (IPN) resources

The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.

Find partners ›

Infor Ignite: Start here. Go anywhere.

Simply priced cloud software to help your small to medium-sized business thrive.

Start your free 30-day trial of Infor software today.


Upgrade to Infor LX 10x


Experience a next generation solution
The advanced capabilities of Infor LX 10x are available to you through Infor's upgrade program, which is designed to help you adopt the latest features that LX has to offer while helping to minimize cost and risk. You also have the option to deploy one of Infor's industry CloudSuites.

Our team is ready to help assess your needs from a functional, economic, and operational standpoint and find the right option for your business. The choice is yours. We will support whatever path is best for you. 

Top 5 reasons to upgrade ›

Analyst Report: The Value of Upgrading ERP: Maintaining Modern Technology; by Aberdeen Research ›

Explore other solution opportunities


Learn about Infor CloudSuite
Since the re-launch of Infor's cloud solution portfolio,
Infor CloudSuite™, last spring, a series of new solutions have become available targeting industry-focused audiences, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, hospitality, and healthcare.

All Infor customers interested in moving to the cloud have the option to migrate to the new Infor CloudSuite offering for easy deployment, reduction of IT expenses, and industry-focused vertical solution sets.

Learn more about Infor CloudSuite ›

Hear from other customers

Find out how your Infor LX peers are engaging with the solution to drive extraordinary business value and maximize their technology investments.

Shaklee Corporation

Shaklee Corporation

As a leading global manufacturer and distributor of nutritional supplements and eco-friendly cleaning products, Shaklee chose Infor LX to manage its complex set of requirements among multi-country operations. The centralized database of Infor LX enabled productivity improvements and easy reporting despite time zone and language differences, and best practices were incorporated without code changes.

Group Dekko

Group Dekko

Group Dekko experienced dramatic reductions in inventory, quoting time, and the time it takes to move customer orders into production after implementing Infor LX. The company has also increased on-time shipping and supports global sourcing through Infor’s multilanguage and multicurrency capabilities. Group Dekko has also easily implemented several complementary Infor systems, and has partnered with Infor for close to 30 years.



South America's largest supplier of disposable and consumable healthcare products relies on Infor LX to improve operations and gain efficiency.


Corbion Purac

Purac operates three Infor solutions: Infor LX for enterprise resource planning, Infor Enterprise Marketing Suite for customer relationship management, and Infor EAM for asset management. They use all three in concert to enhance manufacturing operations, improve customer service, and reduce maintenance costs.

Attend an Infor LX customer event


Infor Customer Communities

Network, manage events, and discuss topics related to
Infor LX in this community exclusively for Infor customers and partners.

Join us at InforCommunities.com to learn more ›

Infor Concierge

Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:

  • Updates on support incidents
  • Product-specific education classes and webinars
  • Quick views and voting on product enhancements
  • Dates for recommended classes
  • Details on upgrades needed for the products you own

Log in ›

Infor Concierge