Infor M3 customers
What’s new for Infor M3 customers
Welcome to the customer community page for Infor® M3. You'll find information on the latest on-premises M3 release, Infor M3 Cloud and Infor CloudSuite™ industry suites built with M3 at their core, and other resources to help you get involved in customer events, upgrade your solution, access support and education, and more. Certified to work with Infor OS, our next-generation technology platform, M3 will change the way your users work. For general information and additional resources, return to the main M3 page.
M3 13.4 includes 200+ enhancements, bringing the total number of improvements to 1,400+ since the last major release.
M3 Cloud receives regular functional updates that you can test and then enable when you choose. There are 400+ enhancements added since the M3 13.4 release (March 2018).
GT Nexus™, Infor EDI Managed Services, and the Infor Factory Track® mobile solution can be integrated with M3.
See the latest version
More committed than ever to your success
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
John Gledhill, VP of Product Management, continues to work directly with customers and apply their valuable input to help develop M3's rich features and industry-specific functionality.
John welcomes your feedback and questions. Please don't hesitate to email him at: John.Gledhill@infor.com.
Thinking about upgrading?
There has never been a better time to upgrade M3. You have access to more innovation, choice, and value than ever before.
Leverage the power of the Infor OS technology platform, role-based homepages, social collaboration, workflows, alerts, data lake, document management, and contextual business intelligence. Benefit from the new Factory Track mobility solution for M3, Mobile Field Service, Rhythm™ for Commerce: B2B, the Infor EDI Managed Service, new M3 Configurable Output Management, and GT Nexus integration, as well as hundreds of core and industry specific functionality enhancements and additional country support. You can to upgrade to the cloud with Amazon Web Services or upgrade on premise.
Watch this demo to see some of CloudSuite Food & Beverage’s advanced inventory management features, such as customizable and filtered views of detailed product data like product images, expiration dates, and replacement items, as well as factory, regional, and national inventories.
Learn more about how companies like yours are using M3 to simplify and standardize processes, make data accessible in real time across the entire enterprise, bring disparate systems together to eliminate silos, gain the flexibility to quickly scale as business changes, and much more.
When you upgrade M3, you can increase productivity and increase visibility with Infor OS. You’ll get more from your solution with functional improvements and new value-added solutions. New tooling and capabilities allow you to remove source code modifications. And being cloud-ready gives you deployment options and a lower cost of ownership.Contact us
How does it compare?
Take a look at how the different versions of M3 on premises and in the cloud compare for the chemicals, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.View comparison charts
Extend your M3 implementation
Your core M3 solution can be enriched and extended with a range of Infor applications, including:
Learn about Infor M3 Cloud and Infor CloudSuites
M3 customers have several options for cloud deployment, including vertical solutions with deep industry-specific functionality. Infor M3 Cloud offers the trusted features of M3 on-premise, plus all the added benefits of cloud SaaS deployment. Infor CloudSuite Distribution Enterprise, CloudSuite Equipment Rental, CloudSuite Fashion, and Infor CloudSuite Food & Beverage offer these same advantages with the added benefit of industry-specific functionality. Moving to the cloud offers easy deployment, hassle-free ownership, and reduced IT expenses.
Key M3 Cloud benefits
Infor M3 Cloud offers M3 as software-as-a-service (Saas), giving you the ultimate flexibility in operations, technology, and scale. M3 Cloud is deployed and provisioned on AWS in a secure and reliable environment with a low total cost of ownership (TCO).
Lower your TCO by drastically reducing operating expenses, significantly cutting implementation time and costs, and eliminating the need for ongoing maintenance.
A single version of the software, maintained by Infor in the cloud, means you don’t need to deal with upgrades and you get fast access to new technology innovations.
Rely on industry-leading security and a robust cloud infrastructure for reliability at an affordable price.
Future proof your organization with proven industry functionality and continual development that focuses on changing industry needs.
Easily and effectively meet the evolving needs of your business with a high degree of scalability of resources.
Take advantage of support for third-party integrations with M3 Cloud’s modern and secure tooling, such as standard and custom BODs and APIs.
Attend an Infor M3 customer event
- On demand: Infor M3 Town Hall (January 2018)
- On demand: Infor M3 Town Hall (September/October 2017)
- On demand: Infor M3 Town Hall featuring Infor CRM (February 2017)
- On demand: Infor M3 Town Hall (October 2016)
- On demand: Empowering 1:1 digital conversations with your customers (Customer Experience Webinar for CPQ and CRM)
- Movex (Swedish)
- Infoteam (Norwegian)
- M3 User Group (Danish)
- M3 User Group (German)
- M3 France Le Club Utilisateurs (France)
- Suomen M3-käyttäjäyhdistys SMoKy (Finland)
- Associazione Italiana Utenti M3 (Italy)
- M3 User Association (UK, Ireland, and Benelux)
- MUGA—M3 User Group Americas (via Infor Customer Communities)
- Infor M3 User Network—IMUN (Asia Pacific)
- Infor Customer Communities
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
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Your success is our mission
Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.