Infor System21


On this page, you'll find a host of resources on Infor® System21 to help you learn more about the solution, get involved in customer events, discover upgrade options, access support and education, and more. If there’s anything not featured on this page that you’d like to view, please don’t hesitate to let us know.

Charles.jpgBringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.

CustomerPage_profile_174x252_Alastair.jpgAlastair Middleton's name will be familiar to many System21 customers; he has worked in a variety of roles around the product from its earliest days. Alastair is driven by an enthusiasm to extend the value of System21 for its users, whether that be through new technologies, integrations or functionality.

Please don't hesitate to email Alastair at


Product resources

Below are overviews of System21, support resources, and product demo videos that show what the solution looks like and how it works.

Visual-Icons-_-42x26_0002_product-videos.pngProduct videos


Investing in the System i Platform

Infor CEO Charles Phillips describes the major investments by Infor to solutions that run on IBM Power Systems™.

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System21 and Infor Ming.le®

A high-level overview of System21 working with Infor Ming.le.

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Upgrading to System 21 V 3.

This video includes System 21 upgrade customer testimonials from Sandvik and EP Barrus.

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The future of ERP on IBM i

Watch how running your ERP on IBM i helps create a work experience that people love.

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Business analytics

System21 integrates with Birst’s cloud-native BI, analytics, and data visualization capabilities that draw on data from across your enterprise to provide you with a broad choice of modern, machine learning-infused, self-service analytics interfaces.
Learn more ›

Visual-Icons-_-42x26_0001_product-release-notes.pngProduct release notes

Please note the following links are gated within the
Infor Xtreme® Support portal and require a login to view.

Visual-Icons-_-42x26_0003_Xtreme-support.pngCapitalize on Infor Xtreme Support Knowledge Zone

The Xtreme Support portal provides resources to support and maintain your System21 investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these documents.

Go to Xtreme Support ›

Visual-Icons-42x26_ICS.pngCommitted to making you outrageously successful

Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.

Learn more about Infor Services ›

Visual-Icons-_-42x26_0005_edu.pngEnroll your team in System21 training

Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything System21 has to offer.

Search for training courses ›

Visual-Icons-_-42x26_0004_IPN.pngLearn about Infor Partner Network (IPN) resources

The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting. 

Find partners ›

Infor System21 modernization program

Choice and value for organizations using Infor System21
As an System21 customer, you have a choice of upgrade options that each deliver value. You can upgrade on premise to the latest System21, version 3.1; you can outsource system management to Infor, or you can move to an Infor CloudSuite industry solution. Each option offers you the ability to move to a new level of user experience, gives you access to new functionality, and allows you to expand your existing solution with Infor's strategic applications.

Read more about each of these options below. Infor is ready to help assess your needs to find the best option for your business. Our packaged services options can get you to your chosen destination at a predictable cost, quickly, and with low risk.

Learn about "Lift and Shift"
Infor "Lift and Shift" is a two-step program that lets you move to the cloud at your own pace, while still getting the benefits of the cloud immediately. You'll have time to build your longer-term plan for getting your technology up to date. The Lift phase allows you to overcome specialized skills shortages, while ensuring the hardware, operating system, and software are compliant and secure.

When you're ready for the Shift phase, you'll gain access to the latest Infor technology and applications that deliver a new level of user experience and standard integration to Infor strategic applications, as well as functional capabilities to deliver even more value to your business.

Experience a next-generation solution
Take advantage of the latest version of System21's advanced capabilities-such as robust customer relationship management functionality, powerful inquiry tools, usability improvements, and new standard integrations with other Infor solutions. Upgrade through Infor's Modernization program, which is designed to help you adopt System21's latest features, while helping to minimize costs and reduce the risk of business disruption.

Infor offers packaged services to help you quickly step up to System21, version 3.1 at a predictable cost. Our team is ready to help assess your needs from a functional, economic, and operational standpoint, to help you find the best option for your business.

Learn about Infor CloudSuite
Infor offers System21 customers the option to move to a CloudSuite industry solution. Built on the Infor OS enterprise operating service and delivered as a service, CloudSuites are the first predefined suites of applications built to meet the needs of specific industries, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, distribution, and equipment rental.

Migrating to a CloudSuite industry solution is an easy deployment that can help reduce your IT expenses, while giving you access to the latest technology and user experience.

If your operating systems and applications are more than a few years old, you incur increased risk from security breaches, system down time, and outdated functionality. If you're running older hardware, operating systems, or application software, you could be putting your business at risk. One way to ensure you're on the right digital track is make sure you always have access to the latest technology.

Discover why it's time to modernize System21, and learn more about which option is best for your current and future needs.

Hear from other customers

The System21 customer community is passionate about the product. Hear from your peers about how they are engaging with the solution to drive extraordinary business value and maximize their technology investments.

Evans Vanodine

Evans Vanodine

Evans Vanodine was established in 1919 when William Charles Evans, at the age of 24, started manufacturing disinfectants and liquid soaps in Salford, Manchester, under the name ‘W.C.Evans & Co Ltd’. Despite severe war damage in 1940, the company continued to expand and relocated to Eccles, where it became known as ‘Evans of Eccles’ and began to consolidate its position in an increasingly competitive market.


Rocky Brands

The manufacturer of outdoor boots and safety footwear brands significantly improved its ability to change production and adjust stock levels to meet customer demands after implementing System21. Through real-time visibility across the enterprise and with partners and multiple websites, Rocky Brands gained seamless collaboration to improve decision-making. The company reduced inventory costs, improved productivity and customer service, and gained flexibility and scalability to grow.

Attend a System21 customer event


Infor Customer Communities

Network, manage events, and discuss topics related to
System21 in this community exclusively for Infor customers and partners.

Join us at to learn more ›

Your success is our mission

Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.