Infor System21 customers
Welcome to the Infor System21 customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there’s anything not featured on this page that you’d like to view, please don’t hesitate to let us know.
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
Alastair Middleton's name will be familiar to many System21 customers; he has worked in a variety of roles around the product from its earliest days. Alastair is driven by an enthusiasm to extend the value of System21 for its users, whether that be through new technologies, integrations or functionality.
Please don't hesitate to email Alastair at firstname.lastname@example.org.
Below are overviews of Infor System21, support resources for the customer community, and product demo videos that show what the solution looks like and how it works. For general information and additional resources, return to the main Infor System21
Investing in the System i Platform
Infor CEO Charles Phillips describes the major investments by Infor to solutions that run on the Power System from IBM.
Infor System21 and Infor Ming.le™
A high-level overview of Infor System21 working with Infor Ming.le™.
Infor System21 Business Analytics
Watch real-time integration of Infor Business Analytics and Infor Reporting, including user experiences on a tablet and on a laptop.
Upgrading to System 21 V 3.
This video includes 2 System 21 upgrade customer testimonials from Sandvik and EP Barrus.
The future of ERP on IBM i
Watch how running your ERP on IBM i helps create a work experience that people love.
Product release notes
Please note the following links are gated within the
Infor Xtreme™ Support portal and require a login to view.
Capitalize on Infor Xtreme Support Knowledge Zone
The Xtreme Support portal provides resources to support and maintain your Infor System21 investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these documents.
Committed to making you outrageously successful
Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.
Enroll your team in Infor System21 training
Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything Infor System21 has to offer.
Learn about Infor Partner Network (IPN) resources
The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.
Infor System21 Modernization Program
Choice and value for organizations using Infor System21
As an Infor System21 customer, you have a choice of upgrade options that each deliver value. You can upgrade on premise to the latest Infor System21, version 3.1; you can outsource system management to Infor, or you can move to an Infor CloudSuite™ industry solution. Each option offers you the ability to move to a new level of user experience, gives you access to new functionality, and allows you to expand your existing solution with Infor's strategic applications.
Read more about each of these options below. Infor is ready to help assess your needs to find the best option for your business. Our packaged services options can get you to your chosen destination at a predictable cost, quickly, and with low risk.
Learn about "Lift and Shift"
Infor "Lift and Shift" is a two-step program that lets you move to the cloud at your own pace, while still getting the benefits of the cloud immediately. You'll have time to build your longer-term plan for getting your technology up to date. The Lift phase allows you to overcome specialized skills shortages, while ensuring the hardware, operating system, and software are compliant and secure.
When you're ready for the Shift phase, you'll gain access to the latest Infor technology and applications that deliver a new level of user experience and standard integration to Infor strategic applications, as well as functional capabilities to deliver even more value to your business.
Experience a next-generation solution
Take advantage of the latest version of Infor System21's advanced capabilities-such as robust customer relationship management functionality, powerful inquiry tools, usability improvements, and new standard integrations with other Infor solutions. Upgrade through Infor's Modernization program, which is designed to help you adopt Infor System21's latest features, while helping to minimize costs and reduce the risk of business disruption.
Infor offers packaged services to help you quickly step up to Infor System21, version 3.1 at a predictable cost. Our team is ready to help assess your needs from a functional, economic, and operational standpoint, to help you find the best option for your business.
Learn about Infor CloudSuite
Infor offers Infor System21 customers the option to move to an Infor CloudSuite industry solution. Built on the latest Infor Xi technology and delivered as a service, Infor CloudSuites are the first predefined suites of applications built to meet the needs of specific industries, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, distribution, and equipment rental.
Migrating to an Infor CloudSuite industry solution is an easy deployment that can help reduce your IT expenses, while giving you access to the latest technology and user experience.
If your operating systems and applications are more than a few years old, you incur increased risk from security breaches, system down time, and outdated functionality. If you're running older hardware, operating systems, or application software, you could be putting your business at risk. One way to ensure you're on the right digital track is make sure you always have access to the latest technology.
Discover why it's time to modernize System21, and learn more about which option is best for your current and future needs.
Hear from other customers
The Infor System21 customer community is passionate about the product. Hear from your peers about how they are engaging with the solution to drive extraordinary business value and maximize their technology investments.
Evans Vanodine was established in1919 when William Charles Evans, at the age of 24, started manufacturing disinfectants and liquid soaps in Salford, Manchester, under the name ‘W.C.Evans & Co Ltd’. Despite severe war damage in 1940, the company continued to expand and relocated to Eccles, where it became known as ‘Evans of Eccles’ and began to consolidate its position in an increasingly competitive market.
Ireland’s Lakeland Dairies processes 3 quarters of a billion litres of milk annually and exports dairy produce to the UK, Europe, North and South America, Asia, Africa, and other markets. For over 20 years, Lakeland has managed its worldwide growth using the latest version of Infor System21 to capture all data related to finance from across HR, production, distribution, and payroll.
Renshawnapier is part of The Real Good Food Company plc, an AIM-listed, UK-based company offering a wide range of products to grocery retailers, wholesalers, and manufacturers.
The manufacturer of outdoor boots and safety footwear brands significantly improved its ability to change production and adjust stock levels to meet customer demands after implementing Infor System21. Through real-time visibility across the enterprise and with partners and multiple websites, Rocky Brands, Inc. gained seamless collaboration to improve decision-making. The company reduced inventory costs, improved productivity and customer service, and gained flexibility and scalability to grow.
Attend an Infor System21 customer event
- On demand: Infor System21 Town Hall featuring modernization & upgrade options (February 2017)
- On demand: Empowering 1:1 digital conversations with your customers (Customer Experience Webinar for CPQ and CRM)
- On demand: Infor System21 Town Hall (May 2016)
- On demand: Infor Dynamic Enterprise Performance Management (d/EPM)
- On demand: Infor System21 Town Hall (Dec 2015)
- On demand: Infor CPQ: Achieving real results with Infor CPQ
- On demand: Infor CPQ: The ROI of Infor CPQ
- On demand: Integrated CRM and ERP to form profitable customer relationships
- On demand: Infor CRM: Experience business without blind spots
- On demand: Infor EPAK
- On demand: Infor CPQ: You're missing out on revenue
- On demand: Infor System21 Town Hall (June 2015)
- On demand: Top 3 ways asset management can decrease your operating costs (for food and beverage manufacturers)
- On demand: Infor F9 Financial Reporting
- On demand: Infor EAM Enterprise v11.1
- Inforum 2018
Walter E. Washington Convention Center
September 24-27, 2018
See what you can expect ›
Infor Customer Communities
Network, manage events, and discuss topics related to
Infor System21 in this community exclusively for Infor customers and partners.