Infor Global HR customers
Welcome to the Infor Global Human Resources (Global HR) customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there's anything not featured on this page that you'd like to view, please don't hesitate to let us know.
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
As Director of Global Product Strategy, Amy Ihlen is responsible for the core components in the
Infor Human Capital Management suite including Infor HRM. For 10 years, she has a been a key leader in developing Lawson and Infor's overall HCM vision and creating solutions that enable customers to maximize workforce productivity.
Amy welcomes your feedback and questions. Please don't hesitate to email her at firstname.lastname@example.org
Below are overviews of Infor Global HR 11 and support resources for the customer community. For general information and additional resources, return to the main Infor Global Human Resources product page.
Product release notes
Please note the following links are gated within the Xtreme™ Support portal and require a login to view.
Capitalize on Infor Xtreme Support Knowledge Zone
The Xtreme Support™ portal provides resources to support and maintain your Infor Global HR investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these documents
Committed to making you outrageously successful
Infor Services is a global organization with end-to-end accountability for optimizing the value of your Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making you outrageously successful. From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, you can rely on us to provide the depth and breadth of experience needed turn vision into reality. We are passionately committed to earning your loyalty every single day—in everything we do.
Enroll your team in Infor Global HR training
Infor Education provides convenient and cost-effective learning solutions that empower you to get up to speed on everything you and your extended team need to fully capitalize on everything Infor Global HR has to offer.
Learn about Infor Partner Network (IPN) resources
The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.
Upgrade Infor Global HR
Experience a next generation solution
Infor Global HR is our complete core HR system of record built on the latest technology. It delivers the broadest feature set in the industry—people, organization structure, competency framework, and more—with the flexibility to configure forms, workflows, and usability to meet each client's unique industry and regional needs.
The user experience is role-based, process-focused, and is available through any browser, on a desktop or tablet. The experience is optimized so users can easily and quickly find the information they need and perform relevant processes.
Explore other solution opportunities
Learn about Infor CloudSuite
Since the re-launch of Infor's cloud solution portfolio, Infor CloudSuite™, last spring, a series of new solutions have become available targeting industry-focused audiences, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, hospitality, and healthcare.
All Infor customers interested in moving to the cloud have the option to migrate to the new Infor CloudSuite offering for easy deployment, reduction of IT expenses, and industry-focused vertical solution sets.
Attend an Infor Global HR customer event
Webinars & Events
- Inforum 2018
Walter E. Washington Convention Center
September 24-27, 2018
See what you can expect ›
- Infor TechEd 2018: Infor Lawson and HCM
April 10-12, 2018
Download the detailed event flyer ›
Download the detailed justification letter ›
Register now ›
- Learn more about upcoming Infor TechEd events
Visit Infor TechEd for details ›
Infor Customer Communities
Network, manage events, and discuss topics related to Infor Global HR in this community exclusively for Infor customers and partners.
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
Log in ›