Multi-tier hotel property management
Multi-tier hotel property management
Your system for a personalized guest experience
Manage guest profiles, availability, rates, reservations, and in-house services with Infor HMS
You know the importance of maintaining a steady stream of guests. To fill more rooms with high-value clients, you need to find ways that entice them to stay longer, select more services—and come back again and again.
With Infor HMS™ (Hospitality Management Solution) you can give your employees access to actionable information about guests and prospects, allowing them to quickly assess each booking and offer a richer experience.
With integration from your hotel PMS (property management system) to your operational systems, Infor’s suite of solutions also helps to streamline processes such as accounting, revenue management, and work orders.
Get a centralized, unified look at your guests and your business performance, with hotel software that offers all the tools and features that your hospitality business needs to reach high-value customers through the right channel-and with the right room at the right price.
Infor HMS provides tools to help users quickly comprehend statistical information and gain real-world insights through timely data refreshes. Filtering capabilities are available to view specific information at an enterprise level, with the added ability to drill down to a precise time, property, or region.
Infor HMS is an award-winning hotel property management system that is built for the cloud, as opposed to hotel software solutions that are actually on premise systems, hosted in a data center.
With Infor HMS, screen views and layouts can be customized to fit your hotel processes, and can be modeled around your sales strategies. Settings can be specified by role, or even by individual user, and presented in that user’s language.
Eric Baptista, CEO of Temmos Hotels, and his team tackle myriad daily challenges with Infor Hospitality Management Solution as a cloud solution: Increase the average rate, get a clear view on guests' preferences, create package offerings that provide a total experience, work with changing teams that need to get rapidly up to speed with the systems they use and have to be in several places at once.
Whether you're part of an independent hotel, a smaller chain, or a global brand, Infor HMS has the features, capabilities, and flexibility to meet your unique business requirements. These 30 minute live interactive sessions overview the unique features and functions of Infor HMS. Sessions are hosted at different days and times to allow you to select a session that accommodates your schedule. Register to learn how using Infor's leading-edge hotel property management technology to support a high-touch, guest-centric environment can transform your business.View the session schedule & register
Infor HMS™ is a multi-tenant, cloud enabled solution. Deploy in the cloud or on-premise and take advantage of mobile applications for the ultimate in flexibility.
Modernize and lower TCO
With thousands of cloud customers—and more than 20 years’ experience delivering property management and revenue management solutions—Infor Hospitality supports you with unique expertise in deploying, hosting, and protecting critical industry applications in the cloud.
Mobile in mind
You and your guests can access information directly from your enterprise application on their mobile devices in real-time. Manage check-in and check-out, housekeeping, concierge, and lost-and-found tracking functions and interact with guests anywhere in the hotel, providing them with the right information at the right time. Infor HMS apps are available with no additional fees on the iTunes app store.
Mobile Hotel Services include
Mobile Guest Services include
Gain insights quickly
Infor HMS Analytics brings business intelligence and decision support to the forefront, enabling hotel managers and staff to monitor performance and make informed business decisions.
Foster strong relationships
As social trends continue to move away from face-to-face interactions, Infor HMS provides online capabilities to pay attention to the needs of a guest via multi-channels, which is important in securing repeat business and increasing loyalty.
Keep your systems safe
With infrastructure fully managed by Infor—and the security and reliability of regional data centers managed by leaders in the field of big data management—your properties benefit from best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring.
Tailor dashboards by role
Design your own screen layouts to fit your unique business requirements and sales strategies, and improve your workflows, with users only having to access one screen to get the information they need. And, you’ll receive help from the InforXtreme technical support team on any screens you customize.
Know your best customers
Centralized guest profiles significantly enhance collaboration for customers with multiple hotels by enabling them to store and manage a single instance of a unique profile across the enterprise. Hoteliers can look up the enterprise value of the guest in real-time to better serve the needs of highly esteemed guests.
Streamline billing processes
The Accounts Receivable module features enhanced workflows for accounting tasks by providing the ability to create centralized profiles with separately attached property accounts directly from the reservation screen, and flexible invoicing.
Software should look as good as it works. Infor HMS engages your staff with a user experience that's designed to help users work faster and smarter.View screens
Infor HMS will benefit your hotel organization, no matter how big or small it is. Whether you’re part of an international brand, or an independent up-and-comer, you can count on Infor HMS to optimize your business, and make your entire organization more efficient.
Rapidly expanding global markets, competitive pressure, and the escalating influence of consumers paired with a loss of brand-loyalty is forcing hotel brands to re-evaluate their technology strategies. To entice guests, manage performance at every property, and deliver service that lives up to your brand promise, you need a technology partner who does business everywhere you do.
The power of the independent hotel lies in delivering a differentiated experience that bigger brands can't match. But going toe-to-toe with these powerful corporations means weighing the strategic impact of every decision and dollar. You need cloud-based hotel software that delivers previously unattainable benefits as an affordable operating expense, rather than a capital expenditure.
Operating hotels means focusing on delivering value to the owners and brands you serve. You need property management software that drives cost efficiencies and provides the flexibility to align operational priorities with the owner's objectives for each asset you manage.
HMS provides the ability to create leases for long-stay or short-stay guests, delivering flexible invoicing options and rate plans to better manage leasing and revenue for lease-based customers. Benefits for serviced apartment and extended stay properties include tools to optimize the efficiency of your business.
Owner room rotation functionality enables hoteliers to better support the needs of condominium hotels. Staff can sequence rooms based on an assigned point value to provide equal opportunity for rentals. This feature also delivers capabilities to integrate with a specialized third-party condominium solution, which manages the owner accounting capabilities while Infor HMS handles the room rotation logic.
Learn how Infor HMS helps one of the largest commercial casinos deliver personalized, elevated guest experiences.Learn more ›
Pechanga Resort & Casino chooses Infor HMS for measurable bottom-line results.Read the press release
Infor HMS helps Sandals Resorts standardize operations.Learn more ›
Infor HMS assists Galt House Hotel with greater BI and enhanced social collaboration capabilities.Read the press release ›
Get a warehouse of interfaces that are readily available using Infor ION integration platform, web services, and industry standard data exchange based HTNG industry standards that have already been proven at companies like yours.
Info-Tech Vendor Landscape Report for Hotel Property Management Systems
Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.