Infor Hansen customers
Welcome to the Infor Hansen customer community page. You'll find a host of resources to help you get involved in customer events, upgrade your solution, access support and education, and more. If there's anything not featured on this page that you'd like to view, please don't hesitate to let us know.
Bringing more than 25 years of leadership experience in the software industry, Infor CEO Charles Phillips has sharpened Infor's focus on providing customers with products that speed performance and work beautifully.
Mark Oliver, Product Manager, brings more than 15 years of public sector solutions experience, including training, implementation, product management, and solution consulting. He joined Hansen in 2003 and managed the team of solution consultants before moving into product management.
Mark welcomes your feedback and questions. Please don't hesitate to email him at firstname.lastname@example.org.
Infor Hansen 10x product resources
Below are overviews of Infor Hansen, including information on the latest release, videos, and other resources to help you access support and education. For general information and additional resources, visit the Infor Public Sector solution page.
10x solution highlights
Capitalize on Infor Xtreme Support Knowledge Zone
The Xtreme Support™ portal provides resources to support and maintain your Infor Hansen investment, including solution documentation, a searchable knowledgebase, and online technical support. Please note: Only customers who are covered by Infor maintenance and support have access to these resources.
Enroll your team in Infor Hansen training
Infor Education provides convenient and cost-effective learning solutions that help your team fully capitalize on everything Infor Hansen has to offer.
Learn about Infor Partner Network (IPN) resources
The Infor Partner ecosystem provides you with valuable supplemental resources for your product, from services and sales to consulting.
Upgrade to Infor Hansen 10x
Experience a next generation solution
The advanced capabilities of Infor Hansen are available to you through Infor's upgrade program, which is designed to help you adopt the latest features that Infor Hansen has to offer while helping to minimize cost and risk. You also have the option to deploy an industry-specific Infor CloudSuite™.
Our team is ready to help assess your needs from a functional, economic, and operational standpoint and find the right option for your business. The choice is yours. We will support whatever path is best for you.
Explore other solution opportunities
Learn about Infor CloudSuite
Since the re-launch of Infor's cloud solution portfolio, Infor CloudSuite™, last spring, a series of new solutions have become available that target focus industry audiences, including industrial manufacturing, automotive, food and beverage, fashion, aerospace and defense, hospitality, and healthcare.
Hear from other Infor Hansen customers
Find out how your Infor Hansen peers are engaging with the solution to drive extraordinary business value and maximize their technology investments.
Municipality of Anchorage
Using Infor Public Sector, the municipality in Alaska realized 100% ROI in about 12 months, saved 12.4% on project budget, and increased customer service delivery 62% with active case violations dropping from 1,146 to 270. From reduced inspection time, the municipality posts annual cost savings of $758,000.
Waitaki District Council
The Waitaki District lies in North Otago, in the South Island of New Zealand. The council operates 35 piped water supply and wastewater schemes in the district, and also oversees parks and recreational facilities, property and buildings, roads, fleet, and IT assets. The district sought to ensure that its assets are safe and reliable and to replace outmoded internal operational processes. With Infor10 Public Sector Enterprise (Hansen), operational processes were streamlined, real-time transactions were recorded immediately, and contractors were able to perform their duty anywhere, anytime.
Attend an Infor Hansen customer event
Webinars & Events
- Inforum 2018
Walter E. Washington Convention Center
September 24-27, 2018
See what you can expect at this year's Inforum ›
Infor Customer Communities
Network, manage events, and discuss topics related to Infor Hansen in this community exclusively for Infor customers and partners.
Visit the Concierge (Infor Support login required) for all other information on your Infor services and solutions, including:
- Updates on support incidents
- Product-specific education classes and webinars
- Quick views and voting on product enhancements
- Dates for recommended classes
- Details on upgrades needed for the products you own
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