Infor Pathway for ANZ local councils
Land and information management
Land and information management
Infor Pathway is a modern, web-enabled solution developed to meet the specific requirements of local authorities in Australia and New Zealand. Developed by industry experts, many with more than 20 years' experience serving the enterprise software needs of local government, Infor Pathway delivers the comprehensive functionality councils and other local authorities need to meet their customer service objectives.
Infor Pathway provides capabilities to improve the efficiency of your business processes, including people management, land and property management, revenue management, and regulatory management.
Infor Pathway delivers a comprehensive offering of fully integrated functionality for managing local government-related business processes, including:
The customer request management solution, combined with a central name/address register, is designed specifically to improve service delivery to customers through intuitive end-to-end processing functionality.
The Property Administration Module is the foundation of the solution, providing local councils a powerful toolset for the creation, maintenance, and management of properties within their local government areas.
Capabilities such as rates accounting and valuations and water billing ensure that local authorities can manage the main revenue streams that support and develop their communities.
A comprehensive range of workflow-driven modules help local authorities ensure that legislative requirements are met while supporting advanced, end-to-end process management solutions for municipal infringements and prosecutions
Workflow, reporting, query, and other features improve the efficiency of employees and managers.
Smart mobile functionality allows your staff to work in the field without losing access to real time data that helps them complete their inspections or requests.
Infor ePathway and mobile CityWatch enable customers to request information, submit information, or conduct local government business online—anytime, anywhere, and from any device.
Developed on the Microsoft®.NET framework, Pathway offers an intuitive user interface, support for mobile devices, and the ability to interact with external applications-ensuring business processes are efficient and easy to use.
With Infor Pathway you get a solution developed in Australia for the specific needs and regulatory requirements of local government in Australia and New Zealand.
While the overriding business objective is easy to grasp, it’s often a difficult challenge for local governments to implement the individual processes that add up to high-quality customer service. Infor Pathway is built to meet your need for delivering excellent customer service, from achieving quality and cost effectiveness in day-to-day customer-facing services, to activities like revenue management, legislative compliance, and the long-term program development.Learn more about local government solutions in ANZ ›
Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.