Infor Retail Demand Management

Infor Retail Demand Management

Advanced merchandising solutions

Merchandise precisely—with Infor Retail Demand Management

To compete in today's global marketplace, retailers must forecast with accuracy and be able to respond to supply chain disruptions with fast, data-driven decisions. Infor Retail Demand Management offers a comprehensive set of cloud-native, predictive, and machine-learning solutions that bring precision to forecasting.

Taking advantage of advances in data science, this powerful  provides retailers with a modern and sophisticated approach to demand forecasting, merchandise financial planning, lifecycle pricing, assortment planning, replenishment optimization, and more.

Infor Retail Demand Management at a glance

  • Predictive and prescriptive analytics for retailers
  • End-to-end support for assortment, planning, pricing, supply chain, custom processes
  • Self-service analytics
  • Intuitive user interface
  • Built for the cloud

Unique capabilities

This transformative suite enables an omni-channel approach that is cloud-native, predictive, and prescriptive, empowering retailers to build the assortments customers want and shape demand on a global scale.

Gain accuracy and efficiency

Infor Retail Demand Management can improve forecasting accuracy by up to 50%. Taking into consideration the impacts of assortment, pricing, allocation, and replenishment decisions, the suite drives merchandising strategies that deliver sales and meet target goals without requiring the excessive inventory that often results in overstock markdowns.

Advanced Solutions
Power advanced solutions at a low TCO

Built for the cloud, not just hosted in the cloud, Infor Retail Demand Management's elastic use of cores enables retailers to harness the power of machine learning and take a prescriptive approach to customer and transaction data. The suite solves complex business problems on a massive scale—and at a low total cost of ownership.

Self-serve and configure for your needs

Designed for users across the retail operation, the solutions are highly configurable, supporting multiple formats and types of retailing. Through an intuitive interface, users can adjust calculations and algorithms within the solution's self-service analytics processor without requiring IT intervention or incurring system downtime.

The flexibility of this solution enabled integration with internal systems. This provides our merchants tools to evaluate and execute decisions quickly, in turn enabling an increased service to our customers.

Steve Huth Vice President, Home Depot

A unified and configurable user experience

The system's intuitive interface is designed to provide a consistent experience across solutions while offering the ability to format and customize elements to fit organizational needs.

Scale with big data

The suite's horizontally scalable database and calculation engine enable massive problems to be solved on an elastic, on-demand cloud.

Highlights and core functionality

Tailor assortments to how and where customers shop

Grow sales and margins up to 5% with higher sell-throughs and reduced clearance markdowns. Your assortments speak loudly about who you are - bring them to life by working and thinking like your customers to localize the way you create, plan, and manage assortments.

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Approach products the way your customers do

Selecting the right products for your customers has always been at the core of retailing. As consumers are offered infinite choices and information online and in-app, it's more important than ever to quickly create and update assortments your customers want. Our modern approach to category management goes well beyond providing informational decision trees, allowing you to begin thinking about products as portfolios of substitutable items (the way your customers do).

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Align actions with corporate strategies

Knowing how and where profit is made across time is critical to making the detailed assortment, price, space, and fulfillment decisions. Infor Merchandise Financial Planning offers much more than a spreadsheet on steroids, helping buyers and executives to align across your entire organization.

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Control network flow for maximum value

Reduce inventory levels while maintaining service levels with the assistance of Infor's machine learning-driven supply chain optimization solution.  Our solution considers billions of variable combinations and helps the supply chain planner determine how much to flow, when to flow, between what nodes, and using which modes of transportation to maximize the retailer's objective, while satisfying the projected demands from all channels, and contemplating business constraints.

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See how pricing decisions impact customer behaviors

Consumer price transparency is the new norm. Customers have real-time mobile access to the best prices available; using only batch-based, rules-driven pricing will not deliver the competitive prices your customers expect. Infor's full life-cycle pricing decision systems understand which pricing decisions change customer behaviors. Our approach empowers retailers to make informed price investments and avoid needless or wasteful price declines that reduce margin and fail to improve customer perception or loyalty.

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Drive higher sales, margin, and loyalty

Build your assortments by leveraging consumer-driven insights to grow sales and margins by up to 5%. Understand your customer preferences with a solution built for hardlines categories like electronics, sporting, and home improvement so you can improve the way you plan, differentiate your assortment, and better manage your business.

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Harness the power of machine learning

Your customers aren't just numbers; your forecasts shouldn't be either. Know what motivates your customers so you can draw them to you. Through a unique approach to demand forecasting driven by the power of machine learning, you can improve the most difficult forecasts of promotions and new items by up to 50% and realize sales and margin expansion that considers the impacts of assortment, pricing, allocation, and replenishment decisions.

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Identify core drivers to profitability

With all of the information, meetings, and insights that are commonly available to retailers, it is critical to move beyond planning just a small portion of assortments at the item level. Today's marketplace demands an expanded view that takes into consideration location and personalization. Infor's modern item planning solution will help you insure all of your assortments contribute to sales and margin targets without creating inventory hang-overs requiring huge markdowns.

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Expand fulfillment options efficiently

Reduce total inventory levels by up to 20% with our global network approach to transportation optimization. Retailers are offering an endless array of fulfillment options and terms that add significant complexity to optimize the flow of goods to fulfillment locations in a way that minimizes the cost. Infor's machine learning-assisted approach improves in-stocks and expands fulfillment options while reducing total inventory levels and associated costs.

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Clear items at the best price by location

Infor provides up to 50% more accurate forecasts for the most challenging pricing situations, driving more predictable and profitable regular, markdown, and clearance pricing decisions. With our combined end of life allocation and markdown optimization approach, markdowns achieve up to 20% higher revenues than with traditional solutions.


Built on an open integration model, Infor Retail Demand Management can connect to a variety of systems, including enterprise data warehouses, e-commerce platforms, POS, and core merchandising systems.

CX & Omni

  • Marketing
  • Omni-channel Campaign Management
  • Personalized Offer Engine
  • Clienteling
  • Service Case Management
  • Campaign Management
  • Segmentation
  • Personalized Commerce
  • Distributed Order Management


  • Merch Planning
  • Assortment
  • Category Management
  • Lifecycle Pricing
  • Promotion Planning & Optimization
  • Product Development
  • Costing
  • Images & Attachments
  • Partner Collaboration

Supply Chain

  • WMS
  • TMS & Transportation Optimization
  • Labor Management
  • Warehouse Mobility
  • Replenishment
  • Allocation
  • Distributed Order Management
  • S&OP


Human Capital

  • Global HR
  • Payroll
  • Talent Management
  • Learning Management
  • WFM
  • HR Service Delivery


  • AP/AR/GL
  • Procurement
  • Invoice Automation
  • Close & Reconciliation
  • Cash & Treasury
  • Budgeting/Planning
  • Consolidation
  • Expense Management
  • GRC



  • Asset Registry
  • Maintenance Planning & Execution
  • Project Management
  • Sustainability

Your success is our mission

Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.