Infor OS

Infor OS

Your future-proof operating service

Introducing Infor OS

The digital economy is creating new realities for businesses across all sectors, from radical industry transformations to subtle shifts in market forces and buying behaviors. Opportunities abound—for those with the vision to pursue them.

Infor OS is your operating service for the future, designed to serve as the foundation for your own digital transformation in whatever form it may take. Its focus is on delivering technology that goes beyond enabling business—to driving it, putting the user at the center of every experience, and serving as a unifying foundation for your entire ecosystem. The result is a connected, intelligent network that automates, anticipates, predicts, and informs your stakeholders in everything they do.

Infor OS at a glance

  • In-context advice, feedback and decisions
  • API management connected to chatbots
  • Intelligent digital assistant
  • Automated multi-step execution of complex tasks
  • Networked analytics and business intelligence
  • Digital documents throughout the business process
  • Application builder
  • Open business process integration
  • Secure at the core

The foundation for your enterprise ecosystem

Infor OS serves as the underlying foundation for your entire enterprise ecosystem, ensuring that systems work seamlessly together, deliver business insights automatically, and have the flexibility to support changing business and industry needs. Designed to maximize the potential of both your technology and your people, it provides a conversational UX that makes systems intelligent, intuitive, and exponentially more valuable.


Infor OS serves an intelligent portal to your application suite, establishing a common workflow and organizing conversations into enterprise-wide streams where employees can share key screens, data, attachments, and documents. By marrying business processes to employee communications, Infor OS's collaboration capabilities allow you to contextualize intelligence, make single sign-on a reality, and increase efficiency by enabling employees to work smarter and faster.

Learn more about collaboration in Infor OS ›


  • Delivers analytical data based on users' job and priorities
  • Provides automatic alerts and notifications
  • Allows users to create personalized homepages and streamline processes
  • Supports single sign-on across applications
  • Embeds collaboration within enterprise systems


Rapidly develop robust enterprise capabilities based on your needs with the extensibility capabilities provided by Infor OS. Whether you need an intuitive consumer-grade web interface or a high-productivity form, Infor OS can help create the right experience with minimal coding via desktop, tablet, or smartphone.

Learn more about extensibility in Infor OS ›


  • Build high end consumer UI's
  • Independent workflow engine
  • Full user control and security
  • Browser-based development and deployment
  • Full theming engine
  • Based on full integration to Infor ION and Infor Ming.le™

Process Integration

Easily integrate both Infor and third-party software applications with Infor OS's purpose-build middleware solution. By providing a simple but powerful and scalable framework, Infor OS allows you to eliminate operational silos, dramatically improve exception management, and achieve unparalleled end-to-end efficiency.

Learn more about process integration in Infor OS ›


  • Easily integrate both Infor and third-party software applications
  • Create workflows and alerts that dramatically improve exception management
  • Design, standardize, monitor, or change business processes without IT involvement
  • Connect applications to the events in your business process
  • Easily monitor your entire business and make better decisions, faster

Business Intelligence

Get pertinent, pre-built industry analytics content that works across enterprise systems and makes pivotal information easily accessible and actionable for your users. Infor OS leverages cloud-native BI, analytics, and data visualization capabilities that draw on data from across your enterprise, providing a broad choice of modern, machine learning-infused, self-service analytics interfaces. These capabilities are powered by Birst, recently acquired by Infor.

Learn more about analytics and BI in Infor OS ›


  • Pre-packaged, industry-specific content
  • Pivotal data delivered in-context by role or business domain
  • Part of Infor's cloud-based industry suites

Artificial Intelligence

The artificial intelligence (AI) capabilities of Infor OS are designed to maximize human potential by reducing the burden of repetitive administrative tasks and giving employees more time to do work that matters. Accessible via voice or chat, the AI capabilities of Infor OS automate tasks and draw data from across your enterprise systems to deliver insights both on-demand and proactively based on continual analysis and learning.


  • Acts as an intelligent digital assistant
  • Automates repetitive and administrative tasks
  • Delivers insights on-demand and proactively
  • Accessible via voice or chat

Commerce Network

More than 80% of the data companies need to run their businesses resides outside their own four walls. Infor OS leverages GT Nexus to provide a cloud-based collaboration platform that automates processes on a global scale, across entire trade communities. The result is visibility across the supply chain and the ability to drive new levels of operational efficiency and business agility.


  • Seamlessly connect the entire supply chain
  • Facilitate end-to-end connectivity, visibility, and collaboration with supply chain partners
  • Integrate physical and financial supply chains
  • Significantly improve working capital


Easy access to real-time data from across your enterprise systems becomes a reality with Infor OS. All your data sources are wired together, with information from various sources aggregated into a data lake that makes analytics accessible across the organization. Fast, reliable, and refreshable at the touch of a button, your data is visualized in real-time, giving users at all levels the information they need to make better decisions faster.


  • Easily access data from systems enterprise-wide
  • Make data easy to access and understand for employees across the organization
  • Get information in real-time
  • Make better decisions faster

Cloud and Industry CloudSuites

Infor OS's cloud-based delivery makes systems flexible, cost-effective, and forever modern. Serving as the foundation for Infor's industry-driven CloudSuites, which provide the last-mile functionality organizations need without costly and limiting customizations, Infor OS gives you a technology foundation capable of handling today and whatever comes next.


  • Industry-driven cloud solutions with last-mile functionality
  • World-class security and reliability provided by Amazon Web Services
  • Flexibility, predictable costs, systems that stay forever modern

Continuous evolution—enabled by Infor technology

The one constant is change, so next generation business platforms must be purpose-built to accommodate that. New office opening across the world? No problem. New acquisition that needs to be merged? We can handle that. Daunting changes in regulations? Our team has it figured out and baked it into the solution. Need to surge temporarily around an anomalous opportunity? Our elastic capacity expands and contracts with you. Have collaborators all around the world, both inside and outside your four walls? Infor OS operates when and where everyone works.

And we're just getting started…

The future of the future

Building on a foundation established around collaboration, mobility, extensibility, and integration, Infor OS offers new capabilities that can turn disruptive technology into a competitive advantage—and reinvent how you relate to your workforce, suppliers, customers, assets, and processes.


Complete tasks and instantly access important information using voice or chat commands with Coleman, Infor's artificial intelligence robot. Named in honor of Katherine Coleman Goble Johnson, one of NASA's "human computers", Coleman is an ever-present resource ready to assist with a wide variety of tasks – from requesting time off to accessing a customer's buying history. With the capacity to self-learn and develop skills personalization, Coleman is poised to make voice your operating system of tomorrow.

Internet of Things (IoT)

The Internet of Things has wide-reaching implications for all the industries that Infor serves, and Infor OS is built to capitalize on those opportunities as they evolve. With the ability to monitor, collect, aggregate, and visualize data gathered from sensors across a wide variety of equipment and devices, Infor OS connects information from formerly disparate sources into a data lake that makes analytics accessible across the organization. The result is real-time, actionable information that addresses the specific challenges of your business and industry.

Application builder
Application builder

Achieve unprecedented flexibility with our user-friendly, browser-based modeler that allows you to build composite apps. You can create apps for both mobile and web through an efficient publish-and-subscribe model, pulling information from your core Infor CloudSuite platform to deliver it to users where and when they need it. With a consistent user experience and business intelligence built in, these apps reduce training times, increase productivity, and improve efficiency.


Collaborate in real-time from within your enterprise applications with Infor OS's new chat features. Whether communicating with an individual colleague or defined work groups, your employees can pop in and out of applications to collaborate seamlessly and in context, with conversations captured for on-going reference.

Enterprise Search
Enterprise Search

The enterprise search capabilities of Infor OS improve end user productivity by allowing quick, intuitive searches of data stored across multiple enterprise software systems, without requiring the user to know how to navigate or query those systems independently. End-users can explore their enterprise data easily, without training, and get great results fast.

Mongoose PaaS
Mongoose PaaS

Mongoose PaaS (platform as a service) is Infor OS's extensibility engine for the multi-tenant cloud. With Mongoose PaaS, you can build anything ranging from simple collaboration homepage widgets to complex ERP's and powerful mobile solutions. Mongoose PaaS minimizes program coding and maximizes your ability to quickly and cost-effectively adapt systems to meet changing business requirements.

Data Lake
Data Lake

Infor OS simplifies getting the most out of your data with its Data Lake capabilities—integrating business process, enterprise graph, asset, and user data with network insights from the commerce cloud and machine-learning infused business intelligence. Fast, reliable, and refreshable at the touch of a button, your data is visualized in real-time to give users at all levels the information they need to make better decisions faster.

Highlights and core functionality

From automated workflows and a common user interface across applications to in-context business intelligence and personalized team-based homepages, Infor OS is all about efficiency. Employees can spend less time looking for information and more time acting on it.

Infor OS is designed to bring information to you – when and where you need it – automatically. You can be alerted when potential problems arise, pop in and out of applications, and collaborate in real-time and in context with colleagues to resolve issues. With conversations captured and persisted into enterprise-wide streams for ongoing reference, you'll be in the best possible position to prevent history from repeating itself unnecessarily.

Business needs change over time, and your systems need to be able to change along with them. Infor OS gives you the flexibility to add to and modify systems as your business grows, creating an environment that evolves with you, rather than tying you indefinitely to a moment in time. Cloud-deployment options also dramatically simplify upgrades and allow you to scale capacity up or down to support your business as it changes, meeting any level of requirement for transaction volume or system up-time.

Organizational systems too often sit in silos, unable to talk to each other. The result is pockets of information, unnecessary rework, preventable errors, and ultimately, severe limitations on the value delivered from your technology investments. With Infor OS, you get systems without borders. Using Infor's loosely coupled architecture, you can integrate both Infor and non-Infor applications with minimal effort, giving you access to real-time information across your business.

Highly-customized, aging systems with tenuous or non-existent integration to other enterprise applications place heavy burdens on stretched IT staffs and limit return on technology investments. Infor OS gives you the flexible architecture needed to respond to changing needs, while Infor's industry-driven CloudSuite solutions make outdated systems a thing of the past. With cloud deployment, system maintenance and upgrades become Infor's responsibility, allowing you to remain forever modern. We focus on your technology so you can focus on your business.

Infor believes that business software not only can but should be intuitive, easy-to-use, and beautiful. Infor OS redefines expectations for the way enterprise applications look, feel, and function. The result is increased user adoption, improved productivity, and software you look forward to using.

Simplicity and efficiency are the driving forces behind Infor OS. Its architecture is inspired by the internet, which is the most scalable and integrated application ever designed. If one application goes down, the internet doesn't go down with it. Infor OS is built to be every bit as open and resilient. The result is systems that are flexible and stable, as well as easier and more cost-effective to maintain.

With Infor OS, you can transform information into actionable insights. Team based homepages, role-based analytics, and automatic alerts speed decision making and support proactive problem solving, while mobile capabilities let you monitor and drive your business anytime, from anywhere. Pre-packaged role and industry-based analytics also allow you to meet the specific needs of your users, business, and industry.

Infor OS allows you to build a centralized space for collaboration, business process improvement, enterprise document management, and contextual analytics that's fully embedded within ERP, financials, and other organizational systems. By putting critical content where people can easily find and use it to execute the business processes for which they're responsible, it allows employees to work smarter and faster and enables your business to create a work environment in line with modern employee expectations.

Infor OS combines real-time information from ERP, SCM, enterprise asset management (EAM), and financial systems, as well as any other transactional information, on a single screen, automatically sensing what users are working on and displaying relevant data. You can drill back to determine the root cause of issues, interact with all types of information without having to switch between systems, and even extend the platform to third-parties, like customers and suppliers.

Find an Infor partner

Infor partners can help you to better implement, optimize, and maintain your product.

With a global network of partners specializing in various industries, solutions, and products, there's always an Infor partner to match your business' most specific needs.