Infor Networked Order Management

Distributed order management software on the world’s largest supply chain network

Gain a global inventory view across the supply chain

Infor Networked Order Management is cloud-native distributed retail order management software that powers complex order orchestration, networked global retail supply chains, enterprise inventory visibility, fulfillment and replenishment, and customer service capabilities for today's always-on, everywhere consumer.

With a single view of inventory across the entire retail supply chain, INOM delivers one version of the truth about available-to-promise inventory, and recommends the best, most efficient way to fulfill and deliver that inventory to customers.

Highlights

  • Single source of enterprise inventory availability and risk analysis
  • In-store ordering and fulfillment
  • Pricing and promotion management
  • Mixed delivery options
  • Order splitting and escalation
  • Omni-channel payment management
  • Returns management

Connect every commerce channel to optimize fulfillment

Infor Networked Order Management's API-based architecture connects every commerce channel and touchpoint across the retail supply chain, for real-time data in a single, common view. See how INOM can accelerate order processing, improve inventory accuracy, and speed time-to-value.

36K

orders processed per hour

10,000

stock updates per second

4 month

accelerated implementation

This solution is a foundational layer in our new commerce platform which was built to provide an omni-channel selling and fulfillment alternative for modern retail. Even more value is unlocked when combined with our integrated supply chain, warehouse management, transportation management, and product configuration solutions.

Corey Tollefson
SVP and General Manager, Infor Retail

Infor Networked Order Management details

Solve the "free" shipping conundrum with real-time visibility of available-to-promise inventory across stores, warehouses, and distribution centers for supply chain efficiency that will surprise and delight your customers.

Exceed customer expectations

  • Improve the customer experience with comprehensive viewing, updates, cancellation, and return handling of customer orders
  • Deliver on the promise of every customer’s personal supply chain
  • Save the sale, keep promised delivery times, and alert customers about supply chain disruptions that may affect their order

Optimize fulfillment

  • Configure order processing automation with your preferred order processing requirements
  • Easily support partial fulfillment, order splitting, back orders, drop shipments, and ship from store

Automate orders

  • Configure order processing automation with your preferred order processing requirements
  • Improve customer service by handling complex orders with multiple fulfillment options in a single transaction

Achieve seamless, efficient processes

  • Connect WMS, CRM, Loyalty, POS, and e-commerce with INOM
  • Reduce order costs and meet delivery lead times with configurable order processing rules

Consider Infor Networked Order Management if you are a current customer of:

  • Infor CloudSuite™ Retail
  • Converged Commerce
  • Engage POS
  • Infor Loyalty powered by CrowdTwist
  • CloudSuite Fashion
  • M3
  • CloudSuite WMS
Let’s Connect

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