Hackensack University Medical Center

Hackensack University Medical Center

Helping hospitals deliver the highest quality patient care

Where medicine meets innovation

Hackensack University Medical Center (Hackensack UMC) is a 775-bed, nonprofit, teaching and research hospital located in Bergen County, NJ. Hackensack UMC is the largest provider of inpatient and outpatient services in the state. Founded in 1888 as the county’s first hospital, it is a member of Hackensack Meridian Health, one of the largest networks in the state comprised of 28,000 team members and more than 6,000 physicians. With 24 joint commission gold seals of approval, Hackensack UMC has received numerous accolades for the quality of its care.


Transforming how patient data is managed


Hackensack UMC sought to uphold its pledge to the White House to “provide individuals with access to their clinical data via open, standardized APIs, enabling connections with applications that allow patients to donate their data to support precision medicine research,” as part of the Precision Medicine Initiative.


Hackensack UMC partnered with Infor to support interoperability (the exchange of patient information between various systems) by implementing the Infor Cloverleaf Integration Suite. They also sought to enable the FHIR standard and connect new patient data with Epic Interconnect, the hospital’s Electronic Health Record (EHR) system.


Hackensack UMC built a foundation to improve patient care by eliminating the “one-size-fits-all” approach to healthcare and transforming how patients’ personal and health data is managed, streamlining processes so data is collected only once. They also created a simple-to-use, mobile system for patients to schedule appointments.

If researchers can look at all the data about a patient, and find the one unique piece of data, it can change a patient’s entire treatment plan. For the patient, this means the right information for the right person at the right time, leading to the right care and best treatment plan. Infor’s technology and the HL7® FHIR® standard enable all of this data sharing and dialogue to happen.”

Shafiq Rab M.D. Senior Vice President and Co-Chief Information Officer, Hackensack Meridian Health

Key facts



5x - 10xfaster appointment scheduling


1 minuteto schedule an appointment with the mobile app


24 hoursavailability of appointment scheduling


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Get a detailed look at how Hackensack UMC partnered with Infor to transform how patient data is managed.

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Hear from Hackensack VP and CIO, Shafiq Rab, M.D.

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