Sales Intelligence for CRM

Sales Intelligence for CRM

Maximize your sales efforts through data science

Support your sales force and build your business with a tool that leverages the data you already collect, using transaction history and other customer details.

Infor Sales Intelligence for CRM help organizations prioritize customers based on purchase likelihood, identify the products each customer would most likely buy, and make targeted, optimized, and justified recommendations.

Put advanced data science to work for you, through an easily implementable solution that doesn't need heavy integration—and delivers immediate results.

At a glance

  • Make smart product recommendations
  • Strengthen customer relationships
  • Increase relevance of every interaction
  • Prioritize customers
  • Boost sales
  • Install easily
  • See immediate results
  • Integrate with your Infor CRM or Salesforce solutions

Unique capabilities

Infor Sales Intelligence for CRM processes rich data to highlight the products that are most likely to fulfill each customer's needs.

Leverage advanced analytics

Identify the customers through your data who are most likely to make a purchase and identify the products they are most likely to be interested in purchasing. This solution's functionality offers detailed information that would be difficult, if not impossible, to derive through traditional reporting.

Prioritize prospects

Unlike many solutions that are based on blindly adding customers to your sales funnel, Infor Sales Intelligence for CRM allows you to focus your efforts where they are most needed and differentiate your strategy based on where the customer is on the purchase continuum. Maximizing each relationship, the solution helps you create a relevant interaction with them based on their needsincreasing satisfaction and building loyalty.

Plug and play

Free your resources to focus on value-add activities. With Infor Sales Intelligence for CRM, implementation doesn't require extensive configuration. The solution is easily installed and starts working immediately to provide relevant results.

We want to know not only what happened, but why it happened, what's going to happen—and what you should do about it.

Vibhu Walia Senior Director, Dynamic Science Labs at Infor

Highlights and core functionality


Purchase likelihood

Focus your resources

The solution indicates how likely each customer is to make a purchase. Scores fall on a scale of 1-10—where a 1 would indicate that a customer is less likely to make a purchase, and a 10 indicates the customer is very likely to do so. You can then leverage this technology to engage in better and more relevant interactions with your customers.

Intelligent product recommendations

Cross-sell and expand

With Infor Sales Intelligence for CRM's Next Likely Purchase technology, each customer record will also include products that are likely to receive the greatest interest from that customer, as well as a recommendation rationale (such as related purchases in the customer's order history). This not only gives you greater ability to effectively cross-sell but also, because the solution keeps track of additional purchase patterns, it will produce recommendations that can help expand your business.

Lord Abbett gains a sales edge

Learn how Infor's predictive software provides this New York investment firm valuable insight into how its customers make decisions.

Read the story ›


Infor Sales Intelligence for CRM brochure

See how Infor Sales Intelligence for CRM can help optimize your sales efforts.

Try the CRM Benefit Calculator

Use this simple calculator, certified by Nucleus Research to estimate your yearly savings.