Infor Rhythm for Commerce: B2B
Map your business to a day in your customer’s life
With this modern engagement solution, you can easily manage all aspects of your online business. Create a beautiful website that helps tell your brand story; easily manage content, promotions, and catalog assortments; access applied analytics; and streamline the ordering process with full visibility into order history, pending approvals, and draft orders.
Designed for your industry
Whatever your industry, your customers are online now. Give them a great experience that keeps them coming back.
With Infor Rhythm for Commerce: B2B, you facilitate intuitive customer experiences that are tailored to your business—and integrated with your systems.
Modern distributors serve a complex and volatile value chain. Our comprehensive platform helps distributors manage transactions with visibility across the enterprise, ensuring accuracy, enhancing collaboration, and supporting informed, quick decision making.
- Real-time integration to ERP for price and availability
- Sophisticated configure-price-quote capability for custom products
- Powerful engine allows user to search on dynamic attributes
- Data from ERP is synthesized through product information management to create enriched product profiles
With real-time integration to ERP assortments and end user configuration to support the needs of modern manufacturing companies, the platform ensures accurate stock levels and creates error-free orders.
- Robust product information management integrates in-house and outsourced data
- Industry-specific configure-price-quote functionality for custom products
- Parametric navigation and keyword-based search capabilities
Our robust and comprehensive platform gives you the building blocks to quickly create a full-service commerce suite—connecting your digital storefront to your supply chain and business processes to drive efficiency and profitability.
Get real-time insights
With integration to ERP, product configuration, and payment systems, the solution's content management, product information management, and recommendation and search engines provide up-to-the minute insight into pricing, availability, upsell opportunity, order history, and account information.
Precise and deep analytics about user types, product views, and order history deliver insights that can be applied to both the structural layout of the site and the user-facing front-end content. The advanced recommendation engine not only works from day one, but also dynamically reflects the visitor's potential interests.
Easily build and personalize your company's online experience beginning with industry templates that incorporate the functionality that best serves your customers and tells your brand's unique story. Intuitive content management and digital asset management systems, plus dozens of modular widgets, make it easy to update content—without needing tech expertise.
Highlights and core functionality
Infor Rhythm for Commerce: Stores
Why stick with an outdated point-of-sale register when you can switch to mobile-first replacement that handles fixed checkout wraps, mobile clienteling, and mobile POS? This next-generation solution currently serves iOS, Android, and Windows 10 devices of various forms to non-grocery retailers with 50-1000 stores. With full-support for in-store purchases as well as ordered products and services, including tax and various payment types, Infor Rhythm for Commerce: Stores is intuitive and engaging for users and consumers alike.
Infor Rhythm for Commerce: Store Fulfillment
This solution is designed to handle execution of two increasingly common transaction types: retailers that are taking advantage of their physical presence by allowing customers to order online and pickup in the store; and businesses using their stores are warehouses from which products can be sourced and shipped. With Store Fulfilment, employees receive automated notification to pick products and either set them aside for pickup, or print shipping labels for shipment, with the ability to code unfulfilled requests and communicate issues efficiently. This product works with the other Infor Rhythm for Commerce products—or can be integrated to run with your existing point of sale system.
Infor Rhythm for Commerce: B2C
As shoppers expect more personalization and tailored interactions online, their activities unfortunately are often too fragmented for retailers to gain a holistic view of relevant in-store activity, order and call center history, and social media habits. Infor Rhythm for Commerce: B2C allows the retailer to create and manage personalized experiences through an intuitive drag-and-drop interface and serve all customer touch points from a single platform.
Infor Store Inventory Management
In an omni-channel world, store inventory accuracy takes on a whole new level of importance. Today’s demanding shoppers simply will not accept failure to deliver on the promise of availability. Moreover, only through the assurance of accurate store inventory can the store gain insight into how successfully its individual locations follow through on omni-channel initiatives. With real-time views of allocations, orders, and deliveries, Infor Store Inventory Management allows retailers to confidently offer shoppers immediate access to or fulfillment of merchandise from anywhere in their enterprise.
World-class cloud infrastructure
The solution is powered by Amazon Web Services (AWS), a global cloud hosting leader whose singular expertise and highly-secure infrastructure provide unparalleled protection and reliability.
Why Amazon Web Services?
Deploy in one of the most secure cloud environments available, providing visibility and control that are trusted by the US federal government.
Compliance for virtually any industry
Simplify compliance and reduce risk with AWS’s strict adherence to industry guidelines such as ISO/IEC 27001, HIPAA, SOX, PCI, and GLBA, in addition to regional privacy laws.
Optimize system performance and keep your technology current. AWS is committed to ongoing innovation and to providing tools that support and empower your IT staff.
Next-generation cloud security
The Infor CloudSuite™ team builds upon the world-class security provided by Amazon Web Services, using best-practice protocols and practical safeguards that not only protect your data, but also offer confidence and peace of mind. Learn more about Infor CloudSuite security by reading our white paper, or contacting Infor's Information Security Officer, Jim Hoover, CISSP, CISM, CeH, ITILf at Jim.Hoover@infor.com.
- Best practices built into development
- Regular code reviews
- Vulnerability and penetration testing
- TLS and transaction-based business logic
- Encryption using mechanisms like TLS, PGP and secure FTP
- Security through separation
- Layered defense architecture
- Third party interception protection
Policies & procedures
- ISO 27001 Conformance
- Regulatory compliance on as-needed basis (e.g., HIPAA, SOX, PCI, GLBA, regional privacy laws, etc.)
- Biometric-protected data centers
- Guard-controlled access
- Closed-circuit television monitoring
- Systems for physical intrusion monitoring, detection, and alerting
- Restricted access, limited user account permissions
- Hardening and managed patching
- Dynamic password management
- Server authentication through digital certificates
- Formal configuration and change management processes
- Customer-owned data, privacy protection
- Incident monitoring, logging, and auditing
Easily connect your engagement platform with other solutions to achieve tight integration and optimize supply chain execution.
- Infor SX.e
- Infor M3
- Infor Configure Price Quote (CPQ)
Infor Rhythm suite
- Infor Product Information Management (PIM)
- Infor Interaction Advisor (recommendation engine)
- Content Management System (CMS)
- Digital Asset Management (DAM)
- Infor eCommerce
- Payment processing