Smart Cities

Smart Cities

Building the cities of the future

Modern cities must do more with less

With increasingly tight budgets, cities need to find new ways to meet rising citizen demands for access to services and information. Enter the "smart city," which seeks to "achieve sustainable outcomes through the analysis of contextual, real-time information shared among sector-specific information and operational technology systems," according to Gartner. To learn how technology helps enable smart cities, download our brochure on 21st century government and explore the resources below.

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Creating smart cities

Explore these resources to learn how innovative solutions that combine automation, IoT, mobile, and analytics can help establish a modern back office, sustainable infrastructure, better engagement and digital services, future-ready workforceand safer tomorrow.


Improve inspections with drone technology

There are significant economic and environmental requirements for keeping facilities operational and safe. With a drone's ability to perform functions like perch-and-stare, video capture, and laser scanning, a drone can replace many of the dull, dirty, and dangerous functions of inspection and surveillance.

Using drones to inspect assets ›


Save money with smart buildings

Facilities management solutions with enterprise asset management (EAM) at their core can help facilities managers and services providers in industries as diverse as commercial real estate, government, healthcare, industrial manufacturing, and retail to take advantage of strategies such as global asset sustainability (GAS) and overall equipment effectiveness (OEE) to make their buildings smarter.

Increase energy savings with smart buildings ›


Smart cities need transit EAM

For transit agencies, one of the ways to ensure reliability, safety, and profitability is by operating at peak efficiency—with visibility into your assets and infrastructure that allows you to prioritize maintenance projects and direct funds where they will have the most impact. A good transit EAM system can help increase vehicle uptime, lessen risk of system malfunction, and pre-empt emergencies.

How transit can operate at peak efficiency ›


Driving the future of smart cities with IoT

According to GovLoop, 80% of citizens think digital services are important for improving constituent service delivery. Smart cities need to leverage digital engagement channels like IoT technology to provide great customer service and generate additional revenue streams.

IoT drives the future of Smart Cities ›


Cloud enables digital government

Digital transformation is reshaping today's public sector decision-making by harnessing cloud, mobility, big data, innovation accelerators like AI and IoT, and new sources of information. Research shows that public sector agencies that successfully transform the citizen experience can improve operations and organizational performance.

Enable digital government with cloud ›


How to embed digital transformation in your agency

Smart cities know the drive toward digital is citizen-centric. While modern governments are making strides toward improving citizen experience, there is still opportunity to close the gap between what your digital citizen expects and your agency delivers.

Embed digital transformation in your agency ›

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Build a citizen-centric experience

Today's citizens demand better access to government services and information. To carry out your mission to serve the community, you need to build elegant, citizen-centric experiences that are flexible, transparent, and trustworthy.

Enhance services with a modern digital platform ›


Smart cities are safe cities

With a mission to protect citizens, emergency management services must respond quickly and more effectively as a unified whole, ensuring the safety of the citizens and protecting first responders.

Smart cities enable modern EMS dispatch systems ›


Emergency medical services: new roles, new tools

In an era of unprecedented demand, EMS needs to be a full participant in the health information exchange (HIE), and have a unified view of operations, supporting better decisions.

Integrated HEI systems a key for EMS ›


A modern back office in the cloud

Increasingly, modern cities are turning to cloud-based enterprise resource planning (ERP) software to provide the framework for core customer engagement, asset management, HR and payroll, procurement, and financial processes. A modern back office system is the backbone for providing enhanced citizen service and greater transparency.

Modern back office is key for a smart city ›


Improving recruitment and retention in public sector

Local governments are increasingly forced to do more with less, which means that hiring and retaining the right people is a more important task than ever.

Improve recruitment and retention in public sector ›


Building the EMS Workforce of the Future

Projected to grow more than 23% over the next decade and by more than 55,000 jobs, employment of emergency medical services talent – EMTs and paramedics – is growing much faster than the average for all occupations, according to the US Bureau of Labor Statistics. Is your EMS organization ready?

Building the EMS workforce of the future ›

An integrated, mobile-ready platform for smart cities

The rapid advancement of technology is showing no signs of slowing, so it's important that you bring your state and local government agency up to speed and answer the public's call for smarter, simpler digital government. Infor Public Sector Suite (formerly Hansen) helps state and local governments enhance citizen engagement and increase satisfaction by providing a comprehensive solution for licensing, permitting, asset management, compliance, and billing, with mobile and geographic-information-system-based applications to speed work order fulfillment.

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Curated by: Kurt Steward

Kurt Steward

Dr. Kurt A. Steward focuses on strategic market analyses, go-to-market plan development, product enhancement, and expansion opportunities within the public sector. Steward's previous roles include serving as a police officer, and managing a citywide operations budget. He has a Bachelor of Science degree in Criminal Justice from Ball State University and Master of Public Administration and Ph.D. degrees from The University of Texas at Dallas.