Industry Cloud Complete: Start ahead, get ahead, stay ahead in today's changing economy

In today's business landscape, disruption is the only constant. Supply chains shift overnight, new regulations emerge unexpectedly, and real-time visibility is no longer optional—it's essential. Meanwhile, the pressure to maintain margins intensifies daily. As markets evolve at breakneck speed, traditional cloud offerings simply aren't enough to keep pace.

Align digital transformation with business goals

The reality? Most digital transformations create a troubling gap between expectations and results. Even solutions claiming to be industry-specific often leave organizations wanting more after implementation. From generative artificial intelligence (GenAI) that promises more than it delivers to innovations that quickly become obsolete, this "value void" is costing businesses time, resources, and competitive edge. Our research reveals that this problem is widespread: While 75% of companies believe value creation is tied to advanced technologies, only 30% of software implementation projects meet expectations. This isn't a signal to abandon digital transformation—it's a call for solutions that work better and create value more efficiently.

Closing the value void with Industry Cloud Complete: SaaS solutions that improve time to value

The Infor™ Industry Cloud Complete approach is our answer to this challenge. When we say "Industry Cloud Complete," we refer to our highly composable, deeply specific approach that delivers complete value according to your unique business needs.

If you're using any Infor CloudSuite™, you're already experiencing Industry Cloud Complete in action:

• You have access to our cloud-based software that's engineered for your industry out of the box, powered by precise industry data, and built on our extensible and secure Infor Industry Cloud Platform.
• You have the full power of our Infor Velocity Suite available to you, with prebuilt automations, AI-enabled assistants, and other advanced technologies that expedite your core business processes without costly and time-intensive customizations.
• And you have our customer success portfolio in your corner, always ready to support your next transformation and help you stay ahead of curves, opportunities, and innovations to come.

Unlike generic solutions that force you to adapt your operations to their technology, our Industry Cloud Complete approach is designed with you in mind—it is modular, incremental, and built to grow with your business and accommodate your priorities, budget, and timeline—no matter where in your digital transformation journey you might be.

Start ahead: Industry expertise embedded in your tech stack

Generic cloud solutions are a massive undertaking to adopt and implement, requiring costly customizations that delay time to value. Industry Cloud Complete takes a different approach by embedding decades of industry expertise into your technology from the day you move to the cloud with Infor—no customizations required.

Powered by the Infor Industry Cloud Platform, our cloud-based solutions come pre-equipped with industry-specific data models, 6,000+ prebuilt application programming interfaces (APIs), Amazon Web Services® (AWS®)-grade cybersecurity, and an extensible data fabric that connects your entire software ecosystem without complex custom development. This foundation infuses industry-specific value into your tech stack from day one, and gives you a secure and connected data environment ready to deliver smarter insights for faster value realization.

In fact, the value our CloudSuites drive is so immediate that some customers even migrate to our cloud as a solution during times of crisis. For example, when one automotive manufacturer faced a sudden cyberattack that halted its operations, it worked with Infor to adopt CloudSuite Automotive—built with the Industry Cloud Complete approach—which enabled fortified cybersecurity and full operational recovery for their most critical business processes in just four days.

Get ahead with generative AI and automation

Having the right foundation with our industry-specific CloudSuite is only the beginning of what our Industry Cloud Complete approach can make possible. To stay competitive, organizations must continuously adapt and innovate—but today's breakneck market speed demands doing so in a way that's also practical, manageable, and efficient.

With Infor Velocity Suite, Infor CloudSuite customers gain access to our entire Value+ solution catalog—a collection of prebuilt automations and AI use cases specifically designed for your industry, along with the implementation services to help you apply them effectively. This way, CloudSuite customers can not only reap the benefits of operating in the cloud but can also proactively identify inefficiencies, automate tedious processes, and optimize decision-making using cutting-edge technologies such as process mining, robotic process automation (RPA), and GenAI, taking their operations to the next level of efficiency.

What does this look like in practice? Using Velocity Suite add-ons, one Infor customer activated a combination of process mining and automation to fully automate their invoice processing, resulting in a remarkable 72% improvement in productivity.

Stay ahead: A partnership engineered for continuous value

True transformation isn't a one-time event; it's an ongoing journey. For that reason, our Industry Cloud Complete also includes our customer success portfolio—our dedicated customer success and support engine that partners with our CloudSuite customers to ensure their business stays ahead of the market's next big curve, whether they're just starting with our CloudSuite, implementing a new automation, or expanding into a new business area.

Our customer success portfolio employs a proven approach designed to drive return on investment (ROI) at every stage of your digital transformation. We use clearly defined milestones and constant communication to simplify the implementation process, prevent surprises, and ensure you continue achieving your business goals as your organization grows and evolves. Using this approach, a global food and beverage manufacturer working with Infor to harmonize its business processes worldwide and maximize supply chain visibility reached its first major implementation milestone in just 13 months—just half of the standard 36-month timeline a project of that magnitude can take.

Complete specificity. Complete transparency. Complete value.

When you choose an Industry Cloud Complete solution, you're not just purchasing technology or working towards a go-live—you're investing in a flexible, industry-specific approach designed to secure and maintain your market advantage. Whether implementing your first CloudSuite or expanding your capabilities with advanced automation and GenAI, Industry Cloud Complete adapts to your pace and priorities to drive value where it counts for your business.

From delivering immediate value out of the box to optimizing a specific process to supporting your long-term innovation journey, Industry Cloud Complete is designed to empower your business to start ahead from day one, get ahead quickly, and stay ahead for years to come.

Ready to bridge the value void in your business? Learn more about Industry Cloud Complete today.