Welcome to the Infor Customer Center

Everything you need to maximize your Infor investment, all in one place. Explore new release information, resources and documentation, training, Infor Concierge, services and support, and more.

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The Multi-tenant Cloud Customer Bill of Rights is one component of Infor’s ongoing journey to cultivate and maintain long-term relationships as a trusted partner and enhance its customers’ experience. The Bill of Rights articulates our vision for providing modern cloud solutions and building long-term relationships based on trust and shared success. It formalizes our commitment to flexibility, transparency, reliability, and providing customers with peace of mind.

Learn more

Infor Concierge: Your centralized support portal

Infor Concierge is a centralized, personalized self-service portal built to help our customers manage their software, support cases, and training all in one place. It provides a unified experience by consolidating all support-related services under one umbrella. Infor Concierge includes:

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Details and status of open support incidents

Research, search, inspect, detail, magnifying glass, review, check, learn, education, find, learn

Fast and easy knowledgebase search

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Single sign-on to Infor Education portal

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Product roadmap information

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Quick views and voting on product enhancements

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Access to Infor Services project details

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Guides to facilitate system navigation

Knowledge Base Articles on Brexit

Infor is continually monitoring the impact of Brexit on our solutions. We will be creating product-specific knowledge base (KB) articles and adding them to Concierge on a frequent basis. Please visit Concierge.infor.com to gain access to this important information, as well as our updated Data Processing Addendum.

Connect

Whether it's issues, interests, or industry news and trends, get access to the latest and most relevant dialogue surrounding Infor software.

Infor blogs
User groups (Requires login)
Support discussion forums (Requires login)
Find a Partner
Preference Center

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Support

Maintain your Infor products with dedicated expert support.

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Infor Education

Infor has an innovative approach to education that provides an enterprise learning environment where users can consume training in a variety of formats that are modern, easy to use, and delivered in a consumer-grade user experience.

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Infor Global Professional Services

Infor consulting services provide end-to-end accountability, expertise, experience, and strategies that turn visions into reality.

Our Services

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CLOUD SECURITY

Secure cloud ops

Infor takes security seriously. Security requirements for each Infor Cloud product are not only defined and architected into the software design, they are also constantly reviewed, tested, and updated to help ensure threats and vulnerabilities are mitigated. Visit the Infor Cloud Security page to learn more about the tools, processes, and policies that are in place to safeguard the confidentiality, integrity, and availability of Infor products, services, and customer data.

Infor Cloud Security