GenAI-driven Infor Process Mining: Proactive intelligence for smarter operations
Infor Process Mining has consistently delivered value by uncovering inefficiencies and highlighting process deviations. Now, with the power of Infor GenAI, we’re taking a major leap forward, shifting from retrospective analysis to real-time guidance and predictive intelligence. It’s a transformative step toward smarter, faster decisions, and a new era of process optimization and operational excellence.
From insights to action: The evolution of Infor Process Mining
Infor Process Mining empowers organizations with a robust, AI-enhanced solution to visualize, analyze, and continuously improve business processes using real system-generated event logs. Embedded within the broader Infor CloudSuite™ ecosystem, it enables users to map actual “as-is” process flows, identify inefficiencies, and trace root causes with data-backed precision.These insights have consistently delivered strong value, helping teams make data-driven decisions, streamline operations, and continuously improve performance.
Where Infor GenAI takes things to the next level
By integrating Infor GenAI into Infor Process Mining, we're eliminating traditional barriers between insight and action. This helps deliver real-time summaries, conversational process analysis, and AI-powered recommendations that accelerate decision-making and empower every user to take confident, immediate action.Instant clarity with GenAI-powered process summaries
One of the most transformative features introduced with Infor GenAI is the automated process summary.
Instead of combing through process variants and metrics, users are now presented with concise, natural language explanations of what’s happening in their operations, instantly. Infor GenAI detects process variations, compliance breaches, and inefficiencies, and describes them in simple, digestible terms.
Example:
“The invoice approval process has a 12% rework rate due to missing purchase order numbers. Most delays occur in the accounts payable step, adding an average of 3.2 days to the cycle time.”
The human-like interpretation provides a clear summary of performance issues, enabling process owners, analysts, and executives to quickly understand key challenges and identify areas for improvement without requiring deep technical expertise.
In-the-moment guidance with Infor GenAI Interactive Process Advisor
Revolutionize your process analysis with the Infor GenAI Interactive Process Advisor, your always-on, always-informed process consultant. Featuring an intuitive chat interface, it lets users effortlessly ask natural-language questions and receive real-time, data-backed insights.
You could ask:
- “Why is order fulfillment taking longer this quarter?”
- “What are the top three root causes for customer invoice delays?”
- “How can we reduce costs in our procurement process?”
This Infor GenAI-powered advisor goes beyond surface-level answers, helping you uncover bottlenecks, inefficiencies, and root causes to enable smarter, faster decisions and continuous process optimization.
It transforms how organizations drive performance by democratizing access to process intelligence across functions such as finance, operations, human resources (HR), and more.
Real business impact
Organizations across industries are leveraging this Infor GenAI-powered innovation to transform how they operate, achieving tangible results in speed, cost, and customer satisfaction.
- Accelerated audits and compliance
Eliminate manual data gathering with real-time, AI-generated process summaries that support faster, more accurate audits and regulatory reviews. This reduces compliance risk and shortens reporting cycles from weeks to hours.
- Reduced operational costs
Automatically detect inefficiencies, bottlenecks, and deviations in workflows. Early identification enables teams to take corrective action before issues escalate resulting in significant savings in time, labor, and rework.
- Improved customer experience
Analyze customer-impacting processes (such as order-to-cash or service delivery) to pinpoint sources of delay or error. Infor GenAI helps teams proactively resolve issues before they affect the end user, boosting satisfaction and retention.
- Empowered, self-sufficient teams
With a natural-language interface, employees at all levels can query processes and performance without relying on technical experts. This democratizes data access and fosters a culture of agility, accountability, and continuous improvement.
- Faster, smarter decisions
Real-time insights backed by process data enable leaders to make decisions with confidence, whether it’s reallocating resources, optimizing workflows, or addressing root causes quickly.
The future of process intelligence starts now
By blending Infor Process Mining’s robust data capabilities with Infor GenAI’s interpretive and generative power, organizations are no longer confined to understanding the past. They’re positioned to shape the future.
From analysis to action, from insight to foresight, Infor GenAI is revolutionizing process intelligence.
Learn more about Infor Process Mining.