Infor's generative AI journey, built with LangChain

As businesses integrate generative artificial intelligence (AI) into their operations, Infor GenAI is utilizing LangChain, a composable framework for developing generative AI applications, to deploy industry-specific GenAI solutions embedded within Infor CloudSuite™. This enables us to harness the power of large language models (LLMs) to drive efficiency and innovation across Infor applications.

Why this matters for our customers

By partnering with LangChain, we have built Infor GenAI with robust observability and governance, ensuring high-quality, safe, and reliable AI-generated outputs.

As an Infor™ customer, you can access Infor GenAI in three ways:

• Infor GenAI Embedded Experiences: Write, summarize, and analyze with smart widgets embedded into your daily workflows, enhancing productivity
• Infor GenAI Assistant: Get instant answers quickly with a conversational assistant by your side, improving decision-making
• Infor GenAI Knowledge Hub: Upload and ask questions about your organization’s documents through Infor GenAI Assistant, streamlining document retrieval

Leveraging LangChain for scale

LangChain’s platform has been crucial for Infor’s multi-agent workflows. It provides a flexible and structured approach to managing complex interactions within Infor GenAI. Its robust memory management and state persistence enable AI agents to retain contextual information and maintain continuity in decision-making. This means Infor customers can experience seamless, intuitive workflows that effectively reason through complex information and automate decision-making with greater accuracy.

The future of AI at Infor

Our collaboration with LangChain has been instrumental in future-proofing our products and meeting our customers' expectations for how generative AI reimagines the approach to work. We are excited about the possibilities that generative AI brings and look forward to continuing our innovations across the Infor Industry AI portfolio.

See the full story on LangChain's blog to learn more about the impact of generative AI on our solutions and how Infor’s engineering team continues to build value-based innovations: Read more