Key highlights from Infor Nexus Connect 2025

Today’s global trade environment is more complex and fast-changing than ever, and supply chains have evolved far beyond being just standard operational functions. They have become the strategic engines that drive competitive advantage, resilience, and sustainability for businesses worldwide. The recent Infor Nexus Connect event brought this reality into sharp focus by comparing supply chains to an Olympic relay team—where every link counts, and the goal is to be the strongest, most adaptable, and most resilient link in the chain.

This powerful analogy set the tone for the event, encouraging supply chain leaders to adopt the mindset of Olympians—athletes who train hard, adapt quickly, and perform under pressure. It is more than just motivation; it is a necessary way of thinking for organizations that want to build supply chains capable of evolving with agility and purpose amid unprecedented challenges.

With this foundation of resilience and adaptability, Infor Nexus Connect dove deep into the strategic priorities organizations face right now. The keynotes highlighted how multiple global disruptions are reshaping supply chain agendas, and the core message was clear: to lead in this new era, businesses must unlock deeper data transparency, strike the right balance between cost, service, and sustainability, and leverage AI-powered orchestration to create truly dynamic, networked supply chains.

Strategic imperatives at a critical inflection point

Kick starting the event, keynotes from experts at Infor, Heidi Benko and Tom Sorgie, highlighted the merging of multiple disruptors: tariffs, geopolitical volatility, ESG compliance, AI-driven transformation, and talent shortages. These forces are reshaping global trade and supply chain expectations.

To stay competitive, organizations must:

• Unlock actionable insights through deep-tier data transparency
• Balance complex priorities of cost, service, and sustainability
• Harness AI-driven orchestration and networked business management for dynamic adaptation

The announcement of strategic investments in Data and AI, ESG solutions, and expanded partnerships signals how Infor Nexus is not just responding to change but leading innovation.

Trust, risk, and adaptability: Pillars of resilient supply chains

Adrian Gonzales, President at Talking Logistics, then took to the stage and emphasized trust as a foundational element—without it, supply chains falter in transparency, compliance, and resilience. Practical strategies to build and maintain trust networks are now vital in meeting ESG goals and ensuring operational continuity.

Complementing this, insights from the Isaac Stone Fish, CEO of Strategy Risks underscored the necessity of scenario planning amid geopolitical turbulence involving major global players. Proactive risk management is no longer optional but essential for sustainable growth.

Rounding out the discussion an expert at Sandler, Travis & Rosenberg P.A., delivered an insider’s update on key U.S. customs developments shaping global trade. From tariffs and the First Sale rule to de minimis thresholds and evolving federal regulations, they shared the latest policy.

Real stories, real impact: Customer journeys driving innovation

The event was rich with authentic customer stories, including Deckers Brands’ proactive approach to supplier engagement driving multi-tier visibility, meeting compliance with today’s regulations and getting ready for the EU Digital Product Passport, and Molex LLC’s intelligent control tower capabilities to proactively anticipate and respond to disruptions and prevent stock outs from occurring. These narratives transformed abstract challenges into concrete lessons and demonstrated how transformative solutions deliver measurable outcomes.

Adding to these insights, a panel session with Avery Dennison and PVH peeled back RFID technology’s layers to reveal how it delivers a real return on investment. From precise inventory tracking to enhanced operational efficiency and traceability, the session highlighted how reading the label differently can lead to significant business payoffs.

Data as the new supply chain currency

Panel sessions revealed how breaking down data silos and elevating data quality are unlocking new operational value. From Burton Snowboards and Havertys Furniture to Kontoor and Databricks, leaders shared how integrating network data with broader enterprise data unlocks powerful capabilities and insights that companies wouldn’t otherwise have.

The future of global trade compliance was explored with a focus on navigating tariff impacts and regional sourcing strategies with Ferguson, while Patagonia’s mission-driven approach to financing sustainability highlighted the balance between profit and purpose.

Innovation in Action: Transparency, Visibility, and AI

During the two-day event, Infor Nexus showcased cutting-edge innovations including:

• NexTrace for multi-tier traceability and transparency supporting UFLPA, EUDR and EU Digital Product Passport compliance
• Process mining and machine learning deliver greater predictive intelligence on ETAs, alerting users to idle processes, delays, and potential disruptions.
• Advanced Data Mesh architecture turning data into intelligence — enabling users to easily create tailored datasets, dashboards, and exports for faster, insight-driven decisions.
• Data Quality Guardian - a data quality analytic solution that empowers customers to monitor and improve data quality across their supply chain. provides approximately 350 dimensions for managing data consistency, accuracy, and timeliness—delivering a clear, actionable view of supply chain data quality.
• A preview of the soon to be released digital assistant and AI Agents. An integrated digital assistant is available across the platform to summarize insights, provide contextual decision support, and deliver on-demand analysis, while specialized AI agents operate autonomously or semi-autonomously with defined skills, knowledge, and goals to drive outcomes. Also, the team showcased a
• Work-in-Progress Analyst agent that analyzes massive supplier datasets to identify delay drivers, assess risk severity, highlight emerging concerns, and recommend next-best actions.

These innovations are not just technology demonstrations—they are strategic enablers for future-ready supply chains.

Looking forward: Leading the supply chain relay

The discussions from Infor Nexus Connect 2025 resonate beyond the event itself: supply chains must be orchestrated with precision, resilience, and leadership to not only withstand disruption but to set new industry standards. Infor Nexus stands committed to empowering leaders with the tools, insights, and community support to be the best link in the global supply chain relay.

For more information on Infor Nexus visit here.