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Exceed sky-high expectations with our hotel management software

Unify and refine hotel operations, unlock your hotel’s full potential – and thrive – with transformative, intelligent technology solutions from Infor.

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    E-book

    Secrets to thriving in the hotel industry

    Survive or thrive: Discover why data is the key for elevating hotels and resorts.

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    Infographic

    How hotels can tip the scales towards success

    See how new tech can help you increase revenue by boosting customer retention.

Hotel and resort management software platform

Our cloud-based platform gives you the tools you need to streamline operations, deliver exceptional guest experiences, and scale for the future. With AI-powered insights, seamless integrations, and mobile-friendly tools, we’re delivering consistent and reliable execution – across every area of your business.

Luggage, cart, hotel, hospitality, trolley, concierge, travel, bags, suitcases, visitors, baggage, wheels

Hotel property management system (PMS)

Manage operations and craft memorable stays with this cloud-native property management solutions (PMS). From contactless check-in/out to mobile service tools and rich guest profiles, our software keeps staff connected and guests informed and delighted throughout their stay.

Hotel PMS software
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Hotel revenue management

Unlock smarter pricing and stronger revenue with AI-driven tools that bring together real-time data, pricing automation, and intelligent forecasting. This helps your teams respond to market shifts, optimize rates, and grow profitability – all with greater confidence.

Hotel revenue management software
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Hotel sales and catering

Simplify event planning with tools that support bookings, catering, and billing in one connected flow. With clear visibility into group business, teams can manage costs, coordinate staff, and deliver flawless events – driving stronger sales across your entire property portfolio.

Sales and catering software
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Hotel business intelligence

Infor Hospitality Analytics & Insights helps hotels and resorts stay ahead of the curve by turning complex data into clear, visual insights. Purpose-built for hospitality, it unifies operational and financial data – supporting decisions, spotting trends, and helping boost revenue.

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Cloud technology platform

Infor Industry Cloud Platform unifies industry AI, analytics, data, integration, and app development in a true multi-tenant cloud. Built as the backbone for Infor CloudSuites, it helps teams extend what they have, connect third-party systems, and operate without disruption. 

Cloud platform

Benefits

Key benefits of our hotel and resort management software

Better guest experiences

Deliver personalized guest experiences using valuable AI-driven insights and centralized profiles. Empower your guests with mobile tools for seamless, self-service check-in, room upgrades, and more.

Higher hotel revenue

Maximize revenue with AI-powered demand forecasting and dynamic pricing tools. Boost profitability across all your properties while optimizing events and group sales at the same time.

Empowered employees

Support your teams with mobile-friendly tools for real-time updates, task management, and guest communication. Improve efficiency and deliver exceptional service.

Scalability in the cloud

Deploy across multiple locations and brands via a secure, cloud-based multi-tenant AWS architecture. With the latest tech at your fingertips, you can easily scale to keep pace with rapid growth.

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Customer Stories

Real-world hotel and resort success

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Margaritaville future-proofs business

See how Margaritaville optimized its strategies and standardized procedures. This approach drove expansion from 5 to 42 venues in just 6 years – with our Infor Hospitality Management Solution.

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Cote drives hospitality excellence

Cote Hospitality operates a collection of resorts and camps in Minnesota and Arizona. See how they’re using Infor’s technology stack to revolutionize operations and drive excellence. 

Technology plays a critical role in our business. Our goal is to enable managers to have the right tools available to them so they can reduce administrative burdens and focus on delivering core business value and guest satisfaction.

Samantha Furlong

Project Lead, PMS & CRS – Rooms Operations, Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group delights guests
Mandarin Oriental hotel logo
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Resources

Industry perspectives for hotels and resorts

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Article

Personalization that hits the mark

Despite widespread adoption of personalization strategies, research shows that most hoteliers continue to miss the mark. Find out why – and explore strategies for effective, data-driven personalization at scale.

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