Connect assets, work orders, permitting, billing, field operations, and citizen services on one platform purpose-built for government. Infor Operations and Regulations (formerly Infor Public Sector Hansen) replaces fragmented systems with a single operational foundation.
We wanted to find a system with one common database to share across all the departments and link all of our processes. Each department could access that common database to get needed information. We were also striving to cut costs.
MUNICIPALITY OF ANCHORAGE
Regulatory and enforcement software to enhance government services and transparency with robust citizen self-service.
Modern, cloud-based billing solution that automates billing operations, streamlines processes, optimizes revenue collection, and ultimately improves customer service.
Industry specific asset management for government agencies including utilities, public works, transportation, and storm districts. Fully integrated with other IPS modules, including customer service, civics portal, billing, and permitting.
IPS Customer Service is designed to help your agency respond to requests from the public quickly and effectively. Requests can take many different forms, such as reporting a problem, requesting a service provided by the agency, or simply requesting information.
Strengthen connections between citizens and government. The following statistics show how the Municipality of Anchorage benefited from implementing “one number to call.
100%
ROI in just over 12 months
12.4%
saved on project budget
62%
increased customer service delivery
A robust cloud operating platform for accelerating innovation throughout the enterprise ecosystem