Blogs

This year’s HITEC show in Dallas was a rewarding experience for Infor’s Hospitality team. Getting the chance for our global team to assemble and meet with industry leaders, we brought a lot to the event and took away even more. Here are some of the key hospitality industry trends that were top of mind for everyone at the show.

The hospitality industry is in recovery as organizations redefine themselves during an incredibly disruptive period. As things progress globally, the question of personalization has risen to the top of the list for many as an area to continue to develop and nurture. In this new era, why is hotel personalization so important not only to the guest experience, but to how well hotels manage their data to best serve that experience for the long-term? Here are 4 principles that serve as a framework for personalization.

We hear our customer’s tell us that user adoption can be an ongoing struggle with CRM. This blog takes a look at some ways to create and foster a company culture that supports user adoption.